Dodge Ram review: 1C6RR6ZM7FS658845

Senator Cassidy

416 Russell Senate Building

Washington, DC 20510

8/4/2022

Supply Issues

Senator Cassidy:

I own a 2015 Dodge Ram 1500 pickup. There have been numerous Safety Recalls and I had each of them attended to. Now my truck has broken down and I had to have it towed to a dealer in Denham Springs after speaking with them. That was approximately 4/2/2022, four months ago. I am being told that my needed parts are on backorder. I contacted corporate headquarters (Ram Case Management – case [protected]) and have been told the same thing. I have kept in touch weekly. Now no one will call me back or email me and I am without the use of my truck. I have not been offered a rental car or loaner vehicle.

As a retired federal employee (33 years FAA) and taxpayer, with two tours of service in the military (USN and USMC) I am asking for your help. Can you please get this ball rolling.

My contact information:

William A. Smith Jr. [protected]

13789 Parkway Drive

Denham Springs, La. 70726

Dealer:

All Star Dodge

2590 Range Park Rd.

Denham Springs, La.[protected]

Corporate HQ

Stellantis Case Manager [protected] ex 4062304

Sincerely

William A. Smith Jr.