We took our rv back within the 1 year period required to maintain warranty. We weren't given any paperwork to send to 3rd party warranty. It became apparent to us the next year that we were the ones with the responsibility to see that all the steps were taken. So, second year at time to take back for annual service, we took back again. We got an unexpected charge. When I asked, they said, "you paid this last year". They also gave us paperwork and stressed that we had to send it in. That was different, too. We sent in and got notification that we were no longer covered by forever warranty because we didn't send in paperwork the first year. Caveat emptor: let the buyer beware!