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I purchased 11 triple pane windows from Dixie Homecrafters and 2 of them have completely messed up. They were expensive and the thought of paying to replace something that has a lifetime warranty is ridiculous. I am on a fixed income and not very happy about it. Inside the windows it looks as though something exploded and splattered all over it. Both are on the front of the house and really need to be replaced.
I bought 13 windows from Dixie Home Crafters with a 50yr warranty and about 5 of them have leaked the gas out. I need them replaced. But they are out of business. HELP
I’ve even tried looking on the windows for a number of some sorts to see who the manufacturer was so that maybe they would honor the warranty,
I am having the same problems. Unable to get through for number disconnected and the cowards are out of business. We are fixing to sell our house and I would be devistated to know we would have to replace these exspensive windows cause these cowards cheated us. May THEY rot in HELL,
I also have had all my windows in our home done by dixie they are gorell triple pane glass and now all the gas has excaped the windows at least on 60% of my windows or more. Can anyone explain to me how this business ca do this and get away with it. We bought ours in 2009 or around that time frame and my windows look horrible. I have gone threw all my paperwork and called and the msg was that they were out of business. I can see why if they do business like this im supprised they stayed in there this long. Can anyone give me a number i can call to get my windows replaced since i had a lifetime warrenty also!
I'm in the same boat as you. I bought 7 Gorell windows in 2008 with a lifetime warranty to the tune of $7100 and now all 7 have leaks and you can't even see out of them.