Discount Tire

When I took my truck in today for a balance/rotation, I told the rep I was dissatisfied with the way the outside row of tread on front tires was wearing and cupping, (and no it's not out of alignment) and everyone I talked to who owns all terrain tires says that's just what they do. The rep told me that there was still too much tread to adjust them towards a new set of tires, which made no sense, since they will be worth even less after they have more miles on them. I don't know if it's the brand or type of tire, but I am not impressed with either at this point.

I have been a customer of Discount Tire for over 30 years both personally and for my business (Allen Sanders & Quality High-Tech Services, Dallas TX) and continued to use Discount Tire even after I got a quote from NTW for almost $300 less during their Memorial Day "Buy 2, get 2 free sale", because I've always been pleased with your staff's professionalism and performance. Even with this experience, your rep was very courteous and professional - I just didn't like his recommendation of bringing it back and 10k miles and see what can be done then. Frankly I expected more from Discount Tire. I'd be happy to step up to a better brand, but I'm not going to just throw these tires away or wait until half the life expectancy is used up. Please give me a better solution than I've been offered.

Allen Sanders
[protected]
[protected]@Gmail.com