Delicate Skin Store
reviews and complaints

So, I stumbled upon Delicate Skin Store (skindelicate.com) and decided to give it a try. I ordered a product and was super excited to receive it. However, things didn't go as planned. I was charged multiple times for something that never even shipped! I was so confused and frustrated. They kept charging my card without any explanation. It was a total mess.

But, I have to say, their customer service was pretty good. They were able to resolve the issue and refund me for the charges. It took a little bit of time, but at least they were able to fix it.

Overall, I'm not sure if I would order from them again. The whole experience was a bit of a headache. But, if you're willing to take a chance, just make sure to keep an eye on your charges and reach out to customer service if anything seems off.

I ain't gonna lie, I'm pretty disappointed with Delicate Skin Store. I ordered some stuff from them like half a year ago and still haven't gotten it. Like, what the heck? And to make matters worse, they don't even offer refunds or anything. They just act like you don't exist and keep sending you annoying promo emails. It's like they don't care about their customers at all. I wouldn't recommend this place to anyone. Save your money and go somewhere else.

I gotta say, I had a pretty rough experience with Delicate Skin Store (skindelicate.com). First off, my order took forever to arrive. I mean, I was practically pulling my hair out waiting for it. And when it finally did show up, some of the products were already expired! Can you believe that?

But the worst part was trying to get in touch with their customer service. I sent them a bunch of emails, but never got a single response. It's like they just didn't care about my concerns at all. And let me tell you, that really put me in a bad mood. I was so frustrated with the whole situation.

Overall, I wouldn't recommend shopping at Delicate Skin Store. The delays and expired products are bad enough, but the lack of customer service is just unacceptable. Save yourself the headache and shop somewhere else.

This company, Delicate Skin Store, is just plain terrible. I had a really bad experience with them. I tried to cancel my order within 24 hours of buying it, but I couldn't get anyone to help me. I sent them a bunch of emails, but they never replied to any of them. Their return and cancel policies don't seem to work at all. It was just the worst experience ever.

I've been shopping at skindelicates for a few years now and I must say, it's been a bit of a mixed experience. I've placed three orders so far, with each order taking a bit longer than expected to arrive. However, I don't think it's fair to label them as a scam. It seems like they're really struggling with the impact of COVID-19 on their business.

While their customer service isn't the greatest, I do appreciate the quality of their products. As someone with delicate skin, it's been a challenge finding skincare products that don't irritate my skin. Skindelicates has been a lifesaver in that regard. Their products are gentle and effective, and I've noticed a significant improvement in the overall health of my skin since I started using them.

Overall, I would recommend skindelicates to anyone looking for high-quality skincare products for delicate skin. Just be prepared for a bit of a wait when it comes to shipping. But hey, we're all human and mistakes happen, right?

I ain't gonna lie, I had high hopes for Delicate Skin Store (skindelicate.com). I mean, who wouldn't want to treat their skin with some fancy products, am I right? So, I went ahead and splurged over GBP350 on their website. But guess what? The products never showed up! I was waiting for almost 3 months and still no sign of my order.

Now, I ain't no grammar police, but their customer service ain't no good either. I contacted them like a dozen times, but they just keep giving me the runaround. And to top it off, they straight up lied to me in their emails. Like, seriously? I'm a paying customer who has shopped with them before and they can't even give me the decency of being honest?

And don't even get me started on the refund process. It's been a nightmare. I'm still waiting for my money back and it's been months. I mean, I get it, things happen, but at least have the decency to communicate with your customers and not leave them hanging.

Overall, I'm pretty disappointed with my experience with Delicate Skin Store. I wouldn't recommend them to anyone, unless you want to waste your money and time.

This store is not good at all! I placed an order for Obagi products on April 12th and I still haven't received anything. I've sent a lot of emails to the official store email, but they don't seem to want to answer me. Finally, they sent me some numbers for the parcel that should have been delivered to my country, but when I checked, there was no parcel registered with those numbers.

I'm really not sure if my order was ever sent or if they just took my money and ran. I would definitely not recommend ordering from this store. It seems like they might just take your money and disappear.

I have had mixed experiences with Delicate Skin Store, also known as skindelicate.com. In the past, I have ordered Obagi products from this store and they have always arrived on time. However, my most recent order from April 19th has been stuck in the "Processing" status for quite some time now, even though the shipping deadline of 14 days has already passed. I have searched the store's website for any information about shipping delays or other issues, but have found none.

To make matters worse, I have tried contacting the store's official email three times to inquire about my order's status, but have not received any response. This lack of communication is concerning and has left me unsure if my order will ever be shipped. I strongly advise against placing orders with this store, as it seems they may take your money and disappear without fulfilling your order.

Overall, my experience with Delicate Skin Store has been disappointing and frustrating. While they have delivered on their promises in the past, their lack of communication and failure to fulfill my most recent order has left me feeling skeptical about their reliability. If you are considering ordering from this store, I would suggest proceeding with caution and being prepared for potential delays or issues.

I recently purchased from Delicate Skin Store (skindelicate.com) and unfortunately, my experience was not as smooth as I had hoped. While they claim to take care of taxes and custom charges, I found out the hard way that this is not entirely true.

When my package finally arrived in my country, it was delayed and I was shocked to find out that I had to pay almost 200 euros extra for custom charges. Apparently, all they do is write on the package that it's a gift with a value of $40, hoping that customs won't open it. However, when they do open it and charge you 35% of the actual price, Delicate Skin Store simply says to read the small print. This means that they don't actually pay any custom charges, despite their claim of including them in the price.

I believe that they should warn their customers upfront about the possibility of having to pay 35% of the price to customs, so that they can make an informed decision before making a purchase. However, it seems that they just want to trap you into buying their products and then don't care about the additional charges that you may have to pay.

Overall, I found their "all tax and custom charges included" claim to be misleading and I hope that they will be more transparent with their customers in the future.