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CurrencyFair Customer Service Phone, Email, Contacts

CurrencyFair
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www.currencyfair.com
www.currencyfair.com

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CurrencyFair reviews 1

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CurrencyFair Exceptional Service and User-Friendly Platform

I have been using CurrencyFair for years for international transfers, and I must say, the experience has been exceptional. The rates are excellent, the transactions are fast, and the website is incredibly user-friendly. I have never encountered any issues with their service. I highly recommend CurrencyFair to anyone looking for a reliable and efficient platform for transferring money internationally.

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  1. Pros
    1. Competitive exchange rates
    2. Low transfer fees
    3. User-friendly platform
    4. Multi-currency support
    5. Peer-to-peer exchange option
  1. Cons
    1. Limited Currency Pairs
    2. No Forex Trading Options
    3. Slower Transfer Speeds
    4. No Physical Branches

Is CurrencyFair legit?

Our conclusion: ComplaintsBoard’s research finds CurrencyFair trustworthy, but it’s still important to be cautious. If you are considering dealing with CurrencyFair, ensure you understand the risks involved before deciding.

CurrencyFair earns a trustworthiness rating of 51%

Think twice and be always careful when sharing sensitive information.

We found clear and detailed contact information for CurrencyFair. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

CurrencyFair has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for currencyfair.com can be seen as a positive aspect for CurrencyFair as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of CurrencyFair's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Currencyfair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Currencyfair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

CurrencyFair as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up CurrencyFair and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About CurrencyFair

Screenshot CurrencyFair
CurrencyFair is an online peer-to-peer currency exchange marketplace that offers international money transfer services to individuals and businesses. The company was established with the aim of providing a cost-effective alternative to traditional currency exchange methods, such as banks and brokers.

The core service offered by CurrencyFair is its currency exchange platform, where users can exchange currencies at rates that are often more competitive than those offered by traditional financial institutions. Customers have the option to either exchange immediately using the best rate available at the time or to set their own desired exchange rate and wait for another user to match it.

In addition to currency exchange, CurrencyFair provides the ability to send money to bank accounts in over 150 countries, supporting a range of currencies. This service is designed to facilitate international money transfers with lower fees and transparent pricing, which can be particularly beneficial for expatriates, overseas property owners, and businesses with international operations.

CurrencyFair also offers a multi-currency account feature, allowing users to hold and manage funds in multiple currencies. This can be useful for those who frequently transact in different currencies, providing them with flexibility and the potential to take advantage of favorable exchange rates.

The company places an emphasis on security and regulatory compliance, operating under the authorization of relevant financial authorities in the regions it serves. CurrencyFair's platform is accessible through its website and mobile app, offering convenience for users to manage their transactions on-the-go.

Overall, CurrencyFair's products and services are focused on providing a more affordable and user-friendly solution for international currency exchange and money transfers.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with CurrencyFair in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with CurrencyFair. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, the company's response, and the personal impact of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review about CurrencyFair on ComplaintsBoard.com.

9. Post-Submission Actions:
- After submission, regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com to stay informed about the progress.

Remember to follow these steps carefully to effectively file a complaint or review about CurrencyFair on ComplaintsBoard.com.

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  1. CurrencyFair contacts

  2. CurrencyFair phone numbers
    +44 20 7426 9400
    +44 20 7426 9400
    Click up if you have successfully reached CurrencyFair by calling +44 20 7426 9400 phone number 0 0 users reported that they have successfully reached CurrencyFair by calling +44 20 7426 9400 phone number Click down if you have UNsuccessfully reached CurrencyFair by calling +44 20 7426 9400 phone number 0 0 users reported that they have UNsuccessfully reached CurrencyFair by calling +44 20 7426 9400 phone number
    : +44 203 3089353
    : +44 203 3089353
    Click up if you have successfully reached CurrencyFair by calling : +44 203 3089353 phone number 0 0 users reported that they have successfully reached CurrencyFair by calling : +44 203 3089353 phone number Click down if you have UNsuccessfully reached CurrencyFair by calling : +44 203 3089353 phone number 0 0 users reported that they have UNsuccessfully reached CurrencyFair by calling : +44 203 3089353 phone number
  3. CurrencyFair emails
  4. CurrencyFair address
    No. 1 Poultry, London, ECR2 8EJ, United Kingdom
  5. CurrencyFair social media
CurrencyFair Category
CurrencyFair is related to the Money Transfer Services category.

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