CurlKit review: I signed up for a $25 monthly subscription to CurlKit in exchange for a monthly beauty box of discounted hair and skin products.

I paid a monthly subscription to CurlKit for a monthly beauty box, and they took my money $25 monthly but failed to deliver the products. When I call them out on it they stated that my refund $475 had already been submitted for processing. However, after a year and several more complaints they still have not refunded my money or responded to my subsequent emails.

Company website: https://shop.curlkit.com/

The email I sent is listed below:

From: CurlKit Support

Sent: Sunday, December 19, 2021 10:12 AM

To:

Subject: New customer message on December 18, 2021 at 8:27 am

Hi Cynthia,

The refund request was already requested, and I have sent a follow-up again today. We apologize for the inconvenience and delay.

Have a nice day!

On Sat, Dec 18, 2021, at 01:27 PM, Cynthia Williams wrote:

You received a new message from your online store's contact form.

Name: Cynthia Williams

Body: I received a message that you would refund my money for all the unfulfilled orders you fraudulently charge me for. Please refund my money asap. Thank you. Cynthia A Williams Order Date Payment Status Fulfillment Status Total 660727 November 15, 2021 Paid Unfulfilled $25.00 660513 October 15, 2021 Paid Unfulfilled $25.00 660354 September 15, 2021 Paid Unfulfilled $25.00 660083 August 15, 2021 Paid Unfulfilled $25.00 659881 July 15, 2021 Paid Unfulfilled $25.00 659587 June 15, 2021 Paid Unfulfilled $25.00 659189 May 15, 2021 Paid Unfulfilled $25.00 658776 April 15, 2021 Paid Unfulfilled $25.00 658031 March 15, 2021 Paid Unfulfilled $25.00 657351 February 15, 2021 Paid Unfulfilled $25.00 656654 January 15, 2021 Paid Unfulfilled $25.00 656323 December 21, 2020 Paid Unfulfilled $25.00 655458 November 15, 2020 Paid Fulfilled $25.00 654646 October 23, 2020 Paid Unfulfilled $25.00 653562 September 15, 2020 Paid Fulfilled $25.00 652796 August 23, 2020 Paid Fulfilled $25.00 650954 July 15, 2020 Paid Fulfilled $25.00 648869 June 15, 2020 Paid Fulfilled $25.00 647478 May 20, 2020 Paid Unfulfilled $25.00 646611 May 15, 2020 Paid Unfulfilled $25.00