The complaint has been investigated and
resolved to the customer's satisfactionResolved Convergys — management
resolved to the customer's satisfaction
I was employed at the Convergys in Chattanooga, TN (CSR FOR DIRECTV) and that is by far the worst place I have ever worked. It is nasty the management is horrible and they say that they will work with you on school and they don't. I stayed sick there do to how nasty it is and they don't care if there are sick people in there they will not let them go home unless they have a fever. Monday 3/08/2010 I spoke to a supervisor about the stress conditions and that I was looking for some where else to work and told her that I was considering putting in my 2 weeks notice in and would speak to my supervisor when he returned to work. Today 3/10/2010 I decided to put my 2 weeks notice in and work the last 2 weeks, but to my suprise when I got to work my badge did not work. My TL came out and asked to speak to me and I asked him if I was getting fired why didn't anyone contact me so that I wouldn't waste my time due to the fact that I get dropped off at work. He took me to see my OM and he told me that the other TL that I had spoke with told him that I was going to quit so he went ahead and wrote my paperwork up and did not give me an option to resign they fired me. I did not sign any seperation form or recevie anything. I believe that is fair and so many people complain about that place and no one does anything. I just would like for you to know how much a poor job that company is doing so that someone can do something about it.