I signed a contract with this company.
6 year contract
$2,346 = $391 x 6 years
$45 copay - for each work order issue
Co-pay rate locked in for life even if you go year to year after 6 year.
I called them today. Their phone number and website do not seem to be working any longer. I believe they are out of business.
I feel like they took my money, and I am sure others and just closed. Not sure if it was fraudulent or not.
I don't have the money or the home warranty now.
Country of complaint: United States
Desired outcome: I would like to know if they are still in business and to receive my payment of $2,346 back.
If you have an issue with Complete Care Home Warranty (CCHW), which is a service contract provider headquartered in Brooklyn, NY, then file a formal complaint with the New York State Department of Financial Services (DFS). DFS licenses and supervises service contracts under NY Statute 7901 through 7913. Under 7903, service contract companies are supposed to register. Then, you should contact the regulator who supervises the registration of service contract providers in your home state. California (File No.: VA202100169 with monetary penalty), Utah (Docket No. [protected]), and Arizona (No. 22A- 027 -INS) have issued cease and desist orders against CCHW. Good luck with your efforts to get a refund.