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[Resolved] / Her advice ruined our trip

3 820A, Jaina Tower 2ndDelhi, India Review updated:

The company is completely unprofessional. We planned the trip and booked everything through them. But the rep advised us another trip and told that we would enjoy it better. We felt into trap and purchased another trip, but we didn’t like it at all. So, people if you want to order trip through them, do as you think and don’t listen to them, because they don’t know what they offer you.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Xenium Holidays Customer Care's Response, May 01, 2018

    Dear Mr/Ms
    I review Your Complaint .
    can you provides booking details, date of booking and which sales person call you and book packages.can you give mobile no of sales person. or screenshot of booking details. and also can you send payment details and account no where you pay.

    HR Department

Jun 26, 2015
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  • An
      27th of Aug, 2016
    0 Votes

    Dear Complaint,
    this is our request you to please remove the fake review mention on your website, kindly check the id is fake submitted the review. these type of review serve wrong information to the visitor.

    Thanks & Regards
    Anirudha Singh

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