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www.adoringdress.com / Seller still haven't decided how to solve my problem

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Contact information:
Room 1711, 17/F, Building 2, Courtyard 1
I ordered dress from the website www.adoringdress.com. I got it on time, but the dress looked completely different in real life. As well as the size was wrong. I returned the dress back, and the seller replied and confirmed that they have received it. After that I heard nothing from them, as well as they haven’t provided the decision. I haven’t got the refund or order. So be careful if you use this website or leave comments if you have horrible experience with this seller.
May 12, 2015

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South Africa
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