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1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Wish.com reviews & complaints 4297

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Newest Wish.com reviews & complaints

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B
5:08 pm EDT

Wish.com wish (contextlogic) purchase

Received what appeared to be a message from PayPal regarding a purchase that I made from Wish using PayPal (which I didn't make). The message contained in the email is as follows:

June, 2017
Transaction ID: 1LK285555V2327445

Hello valued user,
You authorized a transaction to WISH (ContextLogic Inc.). Money won't leave your account until WISH (ContextLogic Inc.) processes your order.
Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.
Log in now

________________________________________
Merchant
WISH (ContextLogic Inc.)
[protected]@wish.com
[protected]
Instructions to merchant
You haven't entered any instructions.
Shipping address
Lancy Hwu
9090 Blufftop Way
Lone Tree, CO 80124
United States
Description Unit price Qty Amount
Purchase on Wish $76.10 USD 1 $76.10 USD
Subtotal $76.10 USD
Total $76.10 USD
Payment $76.10 USD

The final payment amount may change when the merchant completes the order.

Invoice ID: 57b98510c5a9c92a17b03dbf

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

________________________________________
Copyright © [protected] PayPal. All rights reserved.

PayPal Email ID PP120 - 97474bdc3a3b

Embedded links do not route to PayPal.

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Huguette Lesage
St-Léonard, CA
Oct 22, 2021 5:31 pm EDT

J'aimerais savoir tout en détails avec les ohotos le montant de mes achats depuis 12 mois

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Sylvie beaudoin
, CA
May 11, 2018 10:16 pm EDT

Bonjours j'ai commandé le 27 janvier 2018 un blouson blanc et noir à 15.00 et je ne l'ai pas reçu et le 5 février un verre tête de mort à 13.00 et je ne l'ai pas reçu, j'aimerais les avoir svp car il sont payé et dite moi pourquoi je ne peu plus acheter car j'ai envoyé plusieurs état de compte que tout étais payé je ne comprend pas car je désire racheter des articles alors expliquer moi pourquoi merci au plaisir de faire affaires avec wish merci bien ont est le 11 mai 2017 .

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Amber56789
, US
Jul 29, 2017 5:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Had exactly the same thing happen to me is this a scam ? Should I ignore it ? Haven't used PayPal since 2013 and fortunately my card has expired

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3:07 pm EDT

Wish.com I received the wrong item.

I received the wrong item. I wanted the elephant tapestry but you sent me a completely different one. all I want is for the correct item to be sent to me. thanks.
I received my item on may 17th 2017
the order number is 590940a469416d2696acba42
I do not understand why I need more letters on here for you to fix this problem so I am writing all of this out to send it.

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6:11 pm EDT

Wish.com my book and my toy

I ordered 3 things. Paid for them with a card that was a gift. So I don't have it anymore. And two never showed up. They got sent to different places. I already wrote you guys once about it but I'm very unhappy about this. The items I paid for should be sent to me. It's completely embarrassing that my set toy ( with my name on the package) was sent to some random house. Iv used wish a couple times and I usually get my stuff . I would love to continue shopping on this site but I will no longer if you can help me out.

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11:42 am EDT

Wish.com swimsuit from their see y again store

On 2 separate occasions I ordered the dam swimsuit from the See Y Again store from wish the first time I was sent the wrong suit returned it and never received a refund. The second time I never received it the argued it was put in my mail box my mailbox is barely large enough for envelopes and the See Y Again store made every excuse in the book to not refund me my money. So if your going to order from wish make double sure it's not from the See Y Again vendor.

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9:30 am EDT

Wish.com bedspread set

I ordered a bed. Set from you. Pink with cloud. Awhile ago and still haven't received my order. I'd really like to have the bed spread I ordered. Names Kristi smith [protected]. To get a response that because my complaint is too small, that it may not get attention is ridiculous. I'd like what I paid for and what I was charged for. Or just go ahead and refund and I'll go to a different site. I will be sure to share my awful experience with wish as well. Waiting over a month for a product is ridiculous

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6:37 am EDT

Wish.com dodocool dc30s/ is not compatible to my computer as stated.

I ordered 2 dodocool dc30s the sight states it is compatible with the macbook pro. It si not. I went to the customer service page and my last orders are not in the order history. The item sent has the wrong port at the end of it. I would like to get the correct product if it is not available I want a refund. I have used this sight quite a bit and have up to this point been very satisfied. I have attached a copy of the mailing label also the the end of the cord that was sent. It is too big.

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2:19 am EDT
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Wish.com two watches and a silver chain for neck

Hi my name is vikram i orderd a set of watch and a silver chain the estimate time was 6th and 16th june but i did not receive any item please refund my money i don't want any items now.my id is [protected]@gmail.com(vik kamboj). my address is 35 collins street, collingwood park, queesland, australia.i am going to visit my uncle tomorrow and i was planned to give this item to my uncle but i did not receive any of them.please reply as soon as possible

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8:37 am EDT
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Wish.com payments made but "order history" empty

Hello, I have 2 orders of several different products and paid with 2 transactions through PayPal - one on 29th May and 30th May . I wanted to track my order and it says I have no order history. But part of one of my orders has already arrived thankfully so I must have some order history to track the rest. Also I can't contact you through customer support as it keeps saying my email and passwords don't match - but I know they do.
Please help me. thank you

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Ultra GamingHD
, US
Nov 15, 2018 5:30 am EST

just happened to me now, money has gone out of the bank, yet i cant see my order history AND, my two items are still in my cart waiting to be bought, again.

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Kristian Misnik
, US
Nov 24, 2018 1:53 pm EST

I have the same exact problem. Paid for items. But nothing in orders history. Items are still in the cart. I don’t know what to do. I want my money back. I will never buy anything on wish...

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11:08 pm EDT

Wish.com someone else is using my account

Hi there. I've been on my wish account and apparently there is a photo of someone else who is not me. I've tried to reset my password a few times but when I actually receive the link it has expired. If someone has hacked into my account I wish to have all my details deleted rite down to my credit card information. Please can someone at least look into this and get back to me.

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10:00 pm EDT

Wish.com your app

Why wont my Wish App load on my Samsung S8 plus? You are asking for more information and there isn't any. My issue doesn't involve any of the sub-catogories above. It is a technical issue. The app goes to install and never stops trying to install. It just doesn't open. Both myself and my girlfriend have the same phone and same problem. Surely we are not the only ones with the Wish App problem.

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4:24 pm EDT

Wish.com restrictions for my account

Over a week ago I was trying to make a purchase and it was processing but when i tried to buy something else and I couldn't. My account is restricted and I contacted wish support and provided everything they asked for-including a photo of my credit card-but nothing has changed. I can't buy anything else and I can't get a refund. I've emailed them several times and barely any response. The only response was automated messages that didn't give me anything. They said they could not unblock my account at this time, But they refuse to tell me why my account was restricted in the first place. I'd like to speak with a representative please, who is actually a person and not a recording, thanks.

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4:45 pm EDT
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Wish.com bluetooth speaker

order was make on may 29, 2017. order no. 592ceo04b331c6db49e68b17e
i think it was send to the wrong address. my address is 504 3rd st. chipley fl 32428... the tracking number is LN20827461C
i did track my order it was delivered june 14 to Boynton beach fl.

please contact me as soon as possible, Linward Dickens 504 3rd st. chipley [protected]

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3:14 pm EDT
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Wish.com summer shirt

I ordered a summer top and I haven't received it yet. My order history is empty and I paid $4.00 for my shirt and$4.32 for shipping. They took the money off my card but say that I didn't place that order. The statement reference number is
06000536767B. I would like my order or my money back could you Please do something about this. I've called customer service and all it is, is a recording, I can't talk to anybody. I'm highly upset with the wish company. Thank you for your attention. I hope to hear from you soon. My phone number is [protected] (Rose Cotton) thank you for your timely response.

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10:43 pm EDT

Wish.com shipping charges

ordered very little but my card was charged $388.62 still cant believe it the product is cheap no doubt I am just sick the shipping charges are unreal people don't order from this company are you will be sick too and it takes a while to get your order and none of it comes together each item has its own shipping charge but it is just unreal I still cant believe I owe this much when I paid so little for the merchandize I don't know what to say except do all you can to find out what your dealing with this company I wish I had

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4:46 pm EDT

Wish.com android box

my name is toni billingsley tel.n [protected] i ordered the android box by mistake i thought the price was one thing and turns out it was that i cannot afford so i need to cancel this and return my money back in my account. I ordered this box thinkingn it was 23.00 instead of 300.00 there is no way i can afford anything at this price i need my money returned back in my account as soon as possible .

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3:02 pm EDT

Wish.com light fixture

My name is Wendell Gibbs on 2/22/2017 I order a black pipe style light fixture. i waited 2 months . it took me another month to find some one to find out were it was. my address is 8701 w. evans road Bloomington In. 47403. they said in an email they shipped it to another address in some other state dont know why. this has been my shipping address for the last 3 yrs. they said i would receive a new one. that was back in the first of April. i dont have that email any longer because shortly after my pc got a viruse and crashed. please help me. My # is [protected].

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2:55 pm EDT

Wish.com jewelry marked as sterling or 925

Jewelry received so far is either copper or brass with silver plating. I want to cancel all orders as I can not sell something to a customer that is marked one thing and is not the real thing. We are a reputable company with a great reputation. I'm glad we tested the jewelry before putting it in our cases. There are a lot of orders I placed & I will just refuse shipment on all. I think it is very wrong to advertise something that isn't true None of the jewelry I ordered said plated. There were pieces that were silver or gold filled which is a big difference that plated. Filled will not wear off plated will Very disappointed about false advertising

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10:48 am EDT
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Wish.com tattoo equipment

I ordered tattoo equipment for the first time from Wish.com, after my money was paid into their account they informed me there is some problems and they would refund the money. The waiting period was max 10 days for the refund. I gave them 20 days, they say I must approach my bank because they have paid. Common sense is that if the money was refunded, it would have landed into my bank account. Just want to warn about Wish.com, they will steal your money.

Manie Venter
South Africa

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1:02 am EDT
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Wish.com deducting of my money from my account without buying anything

I really like buying things on wish but am tired of wish.com they keep deducting my money $29.90, $63.36, $27.00, $20.00 and $3.00 twice and I have never buy goods worth of $30 before even till now. Will you stop deducting my money or do I have delect my account from and stop buying things on wish. Now Am scared of buying things there now even to login it a problem

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9:52 pm EDT
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Wish.com fraudulent order... do not process... I did not place this order invoice id: 57b98510c5a9c92a17b03dbf

I did not place this order but found in my JUNK mail that somebody named Lancy Hwu placed it, and I have no idea who he/she is, but it is all over the internet that he/she has done this before. Do not process this order thru PayPal. Should this happen, I will dispute it and it will be charged back to your company. My email for paypal is di.[protected]@hotmail.com. That is probably all the information this Lancy Hwu has.

PayPal logo June, 2017
Transaction ID: 1LK285555V2327445
Hello valued user,

You authorized a transaction to WISH (ContextLogic Inc.). Money won't leave your account until WISH (ContextLogic Inc.) processes your order.

Thanks for using PayPal. To see the full transaction details, log in to your PayPal account. Keep in mind, it may take a few moments for this transaction to appear.

Log in now

Merchant
WISH (ContextLogic Inc.)
[protected]@wish.com
[protected] Instructions to merchant
You haven't entered any instructions.
Shipping address
Lancy Hwu
9090 Blufftop Way
Lone Tree, CO 80124
United States
Description Unit price Qty Amount
Purchase on Wish
$76.10 USD 1 $76.10 USD
Subtotal $76.10 USD
Total $76.10 USD
Payment $76.10 USD
The final payment amount may change when the merchant completes the order.

Invoice ID: 57b98510c5a9c92a17b03dbf

Issues with this transaction?
You have 180 days from the date of the transaction to open a dispute in the Resolution Center.

Questions? Go to the Help Center at www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Copyright © [protected] PayPal. All rights reserved.

PayPal Email ID PP120 - 97474bdc3a3b

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Wish.com contacts

Phone number

+1 (800) 266-0172

Website

www.wish.com

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