Wigbuy.com review: received wrong item 1

Ordered a wig from Website for my Mom after surgery. After waiting anout 3 weeks we receive a completely wrong hairstyle wig than ordered. I sent a nice email explaining they probably made an error and asked politely how we can resolve and sent them the photo of what we received vs what was ordered. Customer service emails me saying they can only give me 50% refund due to the fact it was already made. It was completely wrong hairstyle than what we ordered! They expect me to pay for their errror! I paid almost 150.00 for item I did NOT order! Horrible!