March 28 the driver took out my mailbox and ran off without leaving a note on storm door. He cut mailbox in two and ripped off the door of mailbox. Since calling 2/18 when a guy said he would be out that day, no one stopped, as we called 3/3 3/5 and finaly 3/7. The last call they said they woud be out thursday or by the end of that week. Their word was lies i can say certinly cause i never saw them come out, , they nver marked either of our door.
I want a new mailbox installed like old today or my property damage attorny and postmaster will call you. It has been 2 weeks now we cant go to steeville to see my mother because you set a date which started by a gentlemen saying i will be out today(3/1 till the last call of 4 that they gave me more assuredness that they would take responsibly of the issue. They though it would did down, we have not replaced box. That is your problem or pay compensation 100 to drive a truck to lowes and my time to replace it.
You guys mishandled this from 2/28 and now we know your true colors.
It is on you now. 35 owens gilbertsville ky
they put us on hold today to pick another lie. After 4 calls all recored they never mentioned the driver. A guy was coming out march 1 never came, same story 3, 6, 7. Today however, they put us on hold 15 minutes and said the driver told them 2/28 it was already hit. Please why did they come up today with the driver left them a note someelse hit it. If that is true, why didnt they write off their mistake 3/3 3/6 or 3/7 when they said they are definitely coming out. A new story emerged today totally putting them in the clear. Why didnt they have that info 2 weeks ago? they told us to gather our pictures today, they told us all along another guy was inspecting it all along.
They put us on hold today and after over 15 minutes blamed us and said the driver told them immediatley, why not tell us 3/1 so we could fix it. . Only cause they lied as they went. If the driver told them immediatley, why waste 5 calls just to promise a representative and today oh, we got word 2 weeks ago that someone else hid it. That is good as they could do after having no info for 2 weeks, brainstorming then telling not us that the driver, dont care how good he is that he was infallbile and how about"i havent had a story for 2 weeks, how about the driver told them 2 wks ago its not me and every time we called they did not know only to make up a story today. You guys totally opposed your other stories that we are coming out threee times leave it as it is. The lying receptionist found out i just missed them and made up a story after we called two weeks ago. Hey driver told us, why didnt he leave a postit note. I have never had a business give me the run around for 2 weeks then come up and lie to us.