Walgreens Pharmacy / terrible service!
I dropped my prescription off at the walgreens pharmacy at 6:30pm on 12-10-2007. I was told to pick up my prescription in 1 hour. My prescription wasn't ready in one hour, so I called every 30 minutes after that until about 10pm. At a little after 10pm I called asking to speak to someone I could complain to. I was put on hold and then hung up on. I finally got someone on the phone to tell her my complaints and she basically said that there's nothing she can do and they are busy. About 20 minutes later I got an e-mail from walgreens saying that the pharmacy didn't have the medicine that I needed available in their store and they would let me know when they got it. At that point I called CVS to ask them if they could transfer it for me. They called Walgreens numerous times and Walgreens never transferred my prescription to them. I sent an e-mail and left a voicemail with Walgreens corporate office, but I haven't been able to get anyone directly on the telephone yet. Everytime I call a machine comes on and says customer service isn't available and hangs up. In the meantime, I am in excruciating pain and suffering because i still do not have my prescriptions 15 hours after I dropped them off. This is the worst service from a pharmacy that I have ever encountered and I am outraged!
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