VPI Pet Insurance / Fraud
I am having trouble getting a response from VPI. Been over 2 months and not any word from them pertaining to my pug's two surgeries.. She had no pre-existing conditions, and her records reflect such. I can't even afford to get her third chemo treatment b/c they haven't paid.
I would suggest that based upon the substantial number of complaints, that the members of this forum go online at www.ic3.gov and file a fraud complaint. That is exactly what they are perpetuating is fraud, mail fraud, a violation of 18USC1341, in addition to other CIVIL statutes (Title 15, USC). Make a complaint to the Internet Crime complaint Center (IC3) and also make one with the Federal Trade Commission. The FTC can impose civil penalties, while the IC3 can refer criminal matters to the FBI and US Postal Inspection Service. In addition, be sure to file similar complaints with the State of California Insurance Commission and the Better Business Bureau. The fraud relates to taking payments based upon a contract and not providing services. Be specific in your complaint and you must be sure that you articulate where the fraud is "i.e., my contract says 'xxxxx' is covered without pre-existing conditions. This was substantiated by medical records provided as proof. Despite this, VPI is refusing to pay, in violation of their contract." Don't just say "they only paid $XXX, and this isn't fair."
Hope this helps... this is fraud what they are doing... especially the charging of individuals after they cancel contracts and just taking folks' money. I hope they get sanctioned/fined.
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