veteran advantageunauthorized charge and half of a year to cancel membership

1 Review updated:

This company is a complete rip off. First of all, all the discounts they have aren't necessary need to purchase, like CVS, those coupons are available to anyone with a free CVS membership card. They charge me 89.99 for a year membership without any authorization or what so else. We try to cancel this plan since day 1, and now it has been almost half a year and they still haven't got my refund back yet. we called them 8 times and the last time, whoever was talking to me said they can't do anything it's not their end.

I can't believe this type of company even exist to rip off money from the veterans. they should have ratings somewhere else to warn those who will potentially be ripped off

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  • Ve
      Jan 12, 2015

    The Better Business Bureau (BBB) gives Veterans Advantage a rating of A+ for our customer service excellence and stellar business practices. We have been accredited by the BBB since 2001.

    We are confident we can resolve your concerns. However, because your post is anonymous, we do not know your specific case details, or have any ability to directly address your confusion regarding your benefits.

    Please email us with your Member ID at or call toll free at 1-866-VET-ASSIST [protected]). Our live Veterans Advantage customer care team will assist you, Monday- Friday, 9am- 9pm ET, and on Saturdays 11am- 4pm ET. All calls are recorded for Quality Assurance and proper handling. If you are still not satisfied, please request that your concern be forwarded to a senior member of our customer care team.

    The CVS Veterans Advantage everyday discount program is promoted on as a thank you for your service. Our 20% OFF benefit is IN ADDITION TO promotions in ExtraCare, the free CVS membership card.

    Your Veterans Advantage 20% OFF savings is redeemable by an in-store coupon, printable online in Members Only at The CVS Veterans Advantage discount is an exclusive 20% in-store coupon on the entire shopping cart of non-sale merchandise. You can also print out a $2 off $10 in-store coupon, which can be applied to CVS sale items. You can redeem your 20% off savings by shopping our private online CVS store in Members Only at It is preloaded, with no coupon code required. There is free shipping with no minimum purchase requirement.

    PLUS our 20% OFF online discount is always combinable with ALL online promotions.

    Our live phone customer care team can provide detail on all Veterans Advantage benefits. Please be sure to inquire about your PREPAID BENEFITS PLAN. The retail value of your PREPAID BENEFITS PLAN is over $1, 000 annually, providing you and your family member this valuable coverage for your $89.95 annual fee.

    You do not make any additional purchases to receive these exclusive benefits from Veterans Advantage. You receive $50, 000 of Travel Guard Global Emergency Travel Medical Insurance (“MEDEVAC”) and $5, 000 in Accident Insurance (“AD&D”) with no health exam required and no age limits, ID Theft Restoration Services, a Prescription Drug Discount Plan, Custom Personal Financial Planning and free Travel Agency and VIP Concierge Services.

    NOTE: As a general guide for readers, please be sure to use the above direct contact services provided by Veterans Advantage for further information or customer support, not a posting on this site, which is not affiliated with nor endorsed by Veterans Advantage.

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