USA Locksmith / Poor service!
I scheduled a change to a few locks on a property that I own. I inquired as to their rates for locks etc. but stated that I just needed a BASIC lock for each door. The house call was quoted for $39 and the basic locks started at $45.
Upon arriving to my property (its literally around the corner), he stated that he had to remove the locks to the first door and at my request just replace the one lock. He finishes the job in 10 minutes and charges me over $500 for just that ONE door! He states that the basic lock was over $150, which of course is a huge difference from starting at $45 and as you can see each thing he did costed more that $100. As an elderly person, I was forced to pay this cost in cash and had no choice but cancel the rest of the job. I felt USA locksmith took advantage of me and I even was fearful that if I complained too much that locksmith would have done something to hurt me.
Upon calling them to ascertain why the difference in price, I was told that they don't quote anything over the phone including their starting rates for locks and house calls... which is funny since the customer service rep who was a man gave out the starting rates etc over the phone the day before.
I would not even let my worst enemy get any work done by them since they are liars and use extremely deceptive tactics to get you to pay house and home for just one lock that would not survive a home invasion for more than 2 seconds.
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