UNTUCKit
reviews and complaints

As I delve into the reviews of UNTUCKit, I find a mix of experiences that leave me with conflicting emotions. Some customers express disappointment in the quality and sizing of the products, citing issues like shrinking shirts, poor customer service, and sizing inconsistencies. On the other hand, there are those who praise the brand for its stylish designs and good customer service experiences. It seems like a gamble - you might end up with a great shirt or a frustrating experience. Proceed with caution and perhaps consider trying on the shirts in-store if possible before making a purchase online.

I have been waiting for this! A button up shirt that doesn't need to be tucked in and still looks classy and put together. I'm not thrilled about the cost, but willing to pay it as I loathe tucking in my shirt.

I have now ordered several items at different times from Untuckit. Unfortunately several items have been sold out. Untuckit has done what they can to resolve these issues. I find that they do care about their customers and will do what is right to retain them.

These are great quality products. However, when you buy online, they do not make returning products easy. Having spent several hundred pounds on their rather expensive products, I would expect returns to be free. (They are for customers in the USA) I recently had to return an item that was slightly too big for an exchange. The returns procedure is cumbersome and expensive to the customer. Guys you need to revisit this policy for UK customers if you want them to remain loyal.

Best shirts in the game. Online shopping made Easy

Delivered in good time. Quality linen and perfect fit

I love everything about untuckit! I'm obsessed with the shirts and how versatile they are and the customer service is above and beyond!

Actually surprised at the poor reviews. I have purchased several different shirts as well as the vests, and I can tell you the for and quality are excellent. The long sleeve shirts are a bit too long so that is accurate, but the craftsmanship and materials is very good to excellent on this brand.

I do not normally post reviews but I've made an exception in this case, I totally agree and echo the previous reviews, I cannot think of a good thing to say about this company and would give them no stars if possible. Products are of poor quality and as for being designed to be worn untucked that is just a joke. I am short (5' 6") and do find that many of the shirts on the market do look long when worn untucked, consequently I thought this company offered me a product I could eventually wear untucked. Sadly that was not the case the shirts supplied proved to be longer than shirts from a variety of brands already in my wardrobe. What a waste of time and to add insult to injury the returns are NOT FREE as advertised. Untuckit don't charge but you are forced to return goods via DHL and it cost me £20! Totally useless and untrustworthy company do not buy from them, you will regret it, I just wish I'd read previous reviews before I ordered anything.

Quick update I posted a negative review on the Untuckit site yesterday...surprise surprise they have since deleted it. Says it all really!

Please do not purchase from this store. They have no customer service and deliver a product that will not fit and do not care about getting it right. I purchased a shirt using their online fitting guide. What a mistake! The shirt I received was at least two sizes too small. And the worst part of it all is that they will not take returns. It was a $55.00 shirt I bought in good faith and they will not allow me to return it. They will only issue an "in-store-credit" which means you get to pick out another shirt you are pretty sure will not fit you. I cannot believe these guys advertise as a small "American" business and do not care about hard working American customers. I am a teacher and I cannot afford to make a mistake when I buy something. I just thought all businesses would allow returns. NOT this store. And I made this as a Christmas present to myself to wear at my family dinner. Now I am stuck with a shirt that will not fit even most 15 year old boys. This company has a poor business model. Please save yourself a ton of money and hassle. Go with a company that allows returns for real.

Nothing special, to be honest. I saw their ads and expected to get good products because they were very overpriced on the website.
When I received the order I was terrified by their poor quality. Moreover, both of the t-shirts were made in China. I am sorry, but it's not the highest level and the shirt are too expensive for clothes having a Chinese quality.
Not sure I will recommend this website to anyone. Disappointing.

I bought a shirt from UNTUCKit and it was too small. I wanted to get a replacement but they refused and said that was impossible. I sent them a picture where it was clearly visible that shirt was too tiny and did not fit but they actually did not care. They claimed that they shipped me the correct size and if it turned out to be too small that was not their responsibility. I ordered following their size chart and still that happened! UNTUCKit is a very bad place to shop, customer service is a joke and they care only about money. I will not buy from them again!

I have purchased two classic shirts for my husband from this ridiculous website UNTUCKit. It took a long time to get my order and when it finally arrived a I was extremely disappointed. They messed everything up with the size! One shirt was too small and the second one was way too big!
I sent them a message via email but they did not reply, then I sent another message using the online contact form on heir site and there was no response. Horrible website!