University of South Africa [UNISA]student account

I (student number [protected]) had an amount of R6220 due to me in my unisa student account at the end of last year 2016. The amount was never claimed. Earlier this year, 8th January, i noticed the amount had been withdrawn by unisa and made enquiries about. I was told that my fees for 2015 were never paid and that i owe the university, how then did i manage to register for 2016 and why was i not informed of this for the entire 2016? I further submitted proof of payment for both the year 2015 and 2016 on the 10th of January 2017 and was told the matter will be resolved within 48 hours. Registrations close on the 5th of February 2017, it is the 2nd of February and despite all my attempts to contact the university through numerous emails and phone calls, i still have not received any help and my registration for the year 2017 cannot be finalized. I do not owe unisa any amount for all my previous years of study.

Feb 02, 2017

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