The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

UMG Services / Unauthorized Charges

1 124 Pearle StreetGoose Creek, SC, United States Review updated:
Contact information:
Phone: 843-813-3925

UMG Service was charging my account 19.95 since the beginning of 2007. I tried their services for 6 weeks and then canceled. I was unaware that they were still taking money out of my account.

Sort by: UpDate | Rating


  • Jo
      3rd of Dec, 2008
    +1 Votes

    Unauthorized deductions from bank account. Never signed up for therir services.

  • Ka
      4th of Dec, 2008
    +1 Votes

    This company is screwing everyone.

  • Ri
      18th of Dec, 2008
    0 Votes

    I was checking my account today and noticed a transaction for "UMG Services" for $14.95. I did not recognize the company or transaction, so I googled the company name, and the first things that come up are links to complaints that other people have made reguarding unauthorized or fraudulent charges. I read thru some of the posts, and checked my account again to see if I had any previous charges from them, and there was one exactly one month ago for $14.95, (came up as "UMG Buyer's Edge). So I tried to call asome of the phone numbers I found for them, but I guess they are closed and their answering machine does not say who they are or anything, just to call back. I hope I can get these charges reversed.

  • Am
      21st of Jan, 2009
    +1 Votes

    I don't even know who or what this company is, I was just checking my account when I stumbled across these charges from them, I never signed up for anything, nor have I even used my credit card recently. AHHHHHHHHHH I have no idea how this is happening! How are they getting our information, how is our banks allowing them to take our money and then really not doing anything to help us - their customers! I called the toll free # given to me by the bank, as well as other toll free #'s I've seen from the countless complaint websites I've found on this company! I get nowhere, unless I am willing to literally spend a whole day on the phone getting the run around and being transferred and have the #'s just give me an automated system saying "they aren't accepting calls at this time" I want this company sued! I want my money back along with compensation for the stress and countless wasted hours I've spent trying to resolve something that isn't being resolved!

  • Ro
      4th of Feb, 2009
    0 Votes

    Contact Number for UMG is 1-800-653-6433. I ordered acai berry and colon cleanse on internet. A phone call confirming my order was placed to me shortly afterward. I was offered a 'free trial' of a membership and agreed to try free of charge. Next day MULTIPLE $1.00 charges began coming out of my account and I could not stop this through my bank, even after canceling my debit card. I was able to contact company and they assured me this would stop but hasn't yet. I will probably need to close my checking acct I've had for 23 years and open new one. I was assured by UMG employee I would be credited for any monies they took. We'll see.

  • Jo
      19th of Feb, 2009
    +1 Votes

    I have no idea who or what this company is yet I have check purchases on my bank account. Does anyone know anything about them?

  • Mi
      15th of Mar, 2009
    0 Votes

    Noticed 3 charges on my credit card from "UMG*My Advisor" and "UMG*simpmine" which I never subscribed to. I called the number and couldn't understand what she was saying so I had to emphatically cancel. the charges were for 11.99 each.

  • Ca
      17th of Mar, 2009
    0 Votes

    I cancelled any further charges.
    I was supposed to receive free sample but instead received unauthorized charges to my account

    is there any protection for dummys like me?

    I will dispute this charge, but also need a mailing address for these low lifes, so I can send them a letter to cancel (my bank said).

  • La
      20th of May, 2009
    0 Votes

    Happened to me to, it was under "UMG Services", what is going on!!! Some body can tell me if found some answer to this?
    If yes please contact me, in this same board !

  • Li
      1st of Jun, 2009
    0 Votes

    I found a number that was very helpful. 800-653-6433. I had the same charge.

  • La
      10th of Jun, 2009
    0 Votes

    What am I being charged 14.95 for? I have never heard of this company.

  • Kc
      28th of Aug, 2009
    0 Votes

    Same thing happened to me.

  • Ph
      16th of Sep, 2009
    0 Votes

    recuring $1. payments

  • Be
      29th of Sep, 2009
    0 Votes

    UMG Services - unauthorized charge

    The same thing happened to me today. I had no idea who they were and what they are selling. I called the 800 number and a lady said I registered for a 'buyer's club' - haha - yeah, right! I did not order anything - buyer's club or otherwise. She is having the charges reversed - but we'll see if she does!

    These complaints go as far back as 2008 or further - why are they still being allowed to do this and why are they not in jail/prison yet? Yikes! Can they really keep doing this?

  • Be
      29th of Sep, 2009
    0 Votes

    Oh and BTW: My unauthorized charge was for $17.19 - more than what you guys are reporting. Lucky me! They need to be shut down!!!

  • Hg
      13th of Oct, 2009
    +1 Votes

    this company is ripping off lots of people. they told me they could only refund one month of money they took out of my account without my knowledge. i never signed up for anything with them. they told me i signed up for discount hotel & travel with some other company and they were only the person who collect the money. they provide no service at all. they even had wrong information on me. they said i signed up, my bank says they are putting causes in the aggreements with other companies, so when you click okay you agree to terms in the small print they have this company in it for some amount. except i haven't purchased anything on line. my best advise is not to fill out any thing without reading filly including questionaires. at first i thought it was my kids gaming i pay for but they canceled all of them, thats when i realized what it was a rip off company. i am trying to find away to get my money back. so far no luck. they did refund one month out of 8 . i complained to the bank and they may refund up to 3 of them. they only go back 60 days from complaint. i even had to purchase a replacement debit card, they destoried the other one so they couldn't use it anymore to take money out.

  • Pm
      21st of Oct, 2009
    0 Votes

    This company answered the phone numer (800-634-7500) when I called to complain about a charge -- totally unauthorized -- and listed on my bank statement as Privacy812 along with another long number I have no idea what it is. 92820001728. Charge was made on October 8th, 7:37 pm. in the amount of 19.95.

    I called the number -- Customer service said was NOT their number -- said they were not
    Privacy812, UMG. He informed me they would refund 14.95 in the next 5-7 days -- I have little faith in that -- the lying and the devious dodges make me fully aware this is a SCAM big time, as I in no way authorized either alphabet company to attach such charges to anything.

    UMG man informed me they were attached to Woman Within Catalog (allegedly part of Lane Bryant). My experience there was very bad on two occasions -- one, I paid in full for the order of 3 dresses. I got two, and despite my calling and assurances #3 would be forthcoming -- it never showed up. Second time I tried, paid in full, and they are trying to insist I owe them $25 more! Either their catalog information is all wet, or they, too, are a Scam attaching themselves to Lane Bryant in order to exist. My advice: DON'T DEAL WITH THESE PEOPLE!

    I have no credit cards -- I use a debit card -- and I watch my bank balances very closely.
    I am a retired teacher on limited income -- and I feel that since everybody's history is on the Internet with Credit Reporting agencies, they are fully aware of this...

    Patricia Morse-McNeely

  • Ma
      2nd of Nov, 2009
    +1 Votes

    I was charged $49.95 for these services which I don't remember signing up for. I called the number on my bank account 1-800-653-6433 and had the associate remove and cancel this membership. I think this came from the computer company "Finally Fast, " you know those stupid commercials that say they can make your computer run faster? By not reading the fine print, I believe they charge for monthly membership. I will keep checking and dispute all further charges. BTW: FINALLY FAST did not even work, always said my computer wasn't connected to net, even though it was...I think this is where the charges originated from.

  • Th
      16th of Dec, 2009
    +1 Votes

    Thank you, Madame Austere for this number. I called and had an asscociate remove it from my bank account. They say if was a trial period fee for a discount shopping service that I signed up for via the internet. They tried to talk me into keeping the service and offered to sell it to me for 9.95 per month while qouting all the many services that would make the cost pay for itself. I repeatedly asked for my refund and they aggreed. I will be checking my account daily to make sure they refund my money and see that they no longer debit my account for anything. On 12/15 I did purchase some baseball equipment for my school online at a discount and filled out a survey. This is where I believe these vultures jumped into my account. I was fortunate and looked at my account and caught it the very next day.

  • St
      28th of Jan, 2010
    0 Votes

    this has been happening now for three months and i never heard of this site

Post your comment