The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

TruTech / DVD player on tv broke!

1 United States Review updated:

I received a 13" Trutech TV/DVD player for Christmas 2006. I was watching a DVD last night 9/28/07 and the DVD player acted like the DVD had scratches on it and it froze. I tried to clean the DVD and replay it, but the DVD player did nothing. I tried to put in another DVD... nothing. It just broke. I can not find a website to find out how to get this fixed and from the complaints on this website, I don't think it is even worth it.

Sort by: UpDate | Rating

Comments

  • Kw
      8th of Oct, 2007
    0 Votes

    I feel your pain! I received the exact same model on the exact same day (Christmas 2006) and guess what? Yes, while watching an awesome movie, the picture froze. I put in the cleaner disc and it won't even accept it! It happened today (10/8/07). Luckily it was a gift. But unluckily, someone actually paid money for such a disappointing product. Thanks TruTech!

  • Te
      11th of Dec, 2007
    0 Votes
    TruTech - BROKEN TV
    TARGET
    RIVER ROAD
    Edgewater
    New Jersey
    United States

    PURCHASED A 32" FLAT SCREEN TELEVISION LAST DECEMBER. BROKE IN NOVEMBER. TARGET NOLONGER SELLS THIS BRAND. I HAVE SPENT 4 HOURS ON THE PHONE AND STILL NO RESOLUTION. THEY GAVE ME A TELEPOHNE NUMBER TO A COMPANY WHO REPAIRS THEM. WHEN I CALLED THEY SAID THEY DO NOT. THIS IS A TOTAL RUN AROUND AND RIP OFF. I WILL NOT SHOP AT TARGET AGAIN. I WILL ALSO TELL EVERYON I KNOW. I HAVE A PROSCAN TV IN MY FAMILY ROOM IT IS 15 YEARS OLD- NEVER HAD ANY PROBLEMS WITH IT. TRUTECH SHOULD FOLLOW THEIR LEAD WITH QUALITY.

  • Vi
      6th of Jan, 2008
    0 Votes

    built in DVD player is broken (TV works fine) in less than 6 months ... just displays the "loading" mesg...
    i am pretty upset with Target (which is fast turning into another k-mart).

    bottomline is you get what you pay for!

  • Sa
      18th of Jan, 2008
    0 Votes

    Used 2 times door wont open this is junk don't buy this dvd player!

  • Co
      19th of Jan, 2008
    0 Votes

    i bought a trutech tv and it keeps shutting off. It doesn't have to be on long either. Sometimes it will stay on for 2 hours, sometimes only 10 minutes. Anyone else out there have the same problem? It is the small flat screen one.

  • Bi
      21st of May, 2008
    0 Votes

    TV does not turn on. Beware!

  • Ja
      12th of Jul, 2008
    0 Votes

    I bought the Under the Counter 7" LCD TV DVD. It lasted 91 days from purchase then it died on me. According to Target they cannot take back anything over 90 days. Great, now i'm stuck with a $150.oo piece of S**t and I can't find a way to get it fixed or get my money back. Anyone looking at purchasing a TruTech item save your money...

  • Ch
      25th of Aug, 2008
    0 Votes
    TruTech - Cheap Product
    United States

    I bought a Trutech tv/dvd combo and not even ONE WEEK after I purchased it the TV would randomly turn off. In order to turn the TV back on, it has to be un plugged and plugged back then, then turned on! The tv will do this ALL THE TIME! Sometimes it will go an hour with out turning off but some times it will turn off every 5 seconds! How annoying to miss your favorite tv show or the best part in a movie! DO NOT buy this product! It is cheaply made and target will not refund!

  • Ia
      25th of Aug, 2008
    0 Votes

    Are you sure the sleep timer or 'turn off ' timer is not on. That happened on a set I purchased and that was the problem. Read the manual to find out about your timers. Good luck!

  • Ri
      26th of Aug, 2008
    0 Votes

    We also made the mistake of buying on of these pieces of junk from Target and guess what? Within a few days of the warrantee expiring the sound went haywire, growling and hissing to the point that we could not understand a word being said. I installed a new cable, but it didn't help. We would strongly suggest that anyone considering an under-the-counter TV/DVD player to look elsewhere. This Trutech product is not worth the price or the trouble.

  • Mi
      1st of Oct, 2008
    0 Votes

    I bought a 32' ' flat screen trutech. The television will not turn on and target has told me they cannot help me. There is nobody that can fix it because they can't get parts for it. Trutech is helpless, this is ridiculous. Can I get your help. And don't buy at target

  • Ma
      9th of Apr, 2009
    0 Votes

    I have a tv dvd pvs21175s1 I need the pcb LS1704073-00-gp
    to replase
    can you help me trutech?

  • Sh
      25th of May, 2009
    0 Votes

    My and my mother bought three trutech tv's on this past Friday. My mother opened a charge account just so that she could purchase these
    items. We got them home and they are showing very dark images. We went back to the store on Saturday for a return but they refused to take them back. Per the manager that we spoke with on Saturday these items were sold as it items. The manager that rang up the purchase did not release that information to us. If that was the case we would have never purchased these items. I am letting everyone know to never purchase anything from TARGET. I will never shop there again. I am planning on letting our Attorney Generals office know about the bad business that Target is doing.


    VERY UNHAPPY CUSTOMER!!!

  • Tr
      10th of Jun, 2016
    0 Votes
    TruTech - Plastic casing is melting, PVS12701
    Oregon
    Illinois
    United States

    The plastic casing started getting very hot after repeated use and is now melting. Each time of use is apx 30 min.

Post your comment