Tradeline Store Limited — tradeline store: cheating & unethical behavior not delivering my product
I have ordered an HP laptop from this people and initially I was asked to pay only GST & Shipping charges which is 5000 INR before delivery. Later after sometime the sales person informed me that NEFT payment you made didn't reach us yet and for an immediate effect of order you need to make another 5000 INR. I made the payment with little hesitation hoping that they are trust worthy.
A day later they provided me the tracking details. When I am verified I had noticed that the quantity is 3 instead 1.
I had informed about this discrepancy to that sale guy. He revert back saying that's by mistake happened from packaging team and now you have to pay 20k INR for another laptop in-order to prepare invoice else the company will be sanctioned if get caught in Delhi airport customs.
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Finally the sale guy convinced me to pay 20K INR thats a big story which cannot be explained here.
As promised by them the product suppose to be deliver on 14/12/2018. But the shipment tracking stopped progressing in Bangladesh location. That day evening I got a call from the sale guy asking me to pay the balance amount another 30K INR for the product delivery mentioning that we have to pay 20K INR to customs.
I had refused to pay that amount and had asked the invoice or the courier tracking details where I can hope that the product is shipped and reach me. But they where not ready to provide all those proofs.
Kindly help me to get my 30000 INR from these fraud people. I seriously realize that I had got into a foolish deal & cheated.