Tower.com / Lack of refund to a canceled order!
I have been ordered the order # 2190507 to Tower.com (a Money Order Purchasing) on 30/Sep/07, (my money order was received by Tower.com on 06/ct/07 and cashed on 13/nov/07). However, in this meanwhile the order has been canceled on 02/Nov/07 (that means almost 4 weeks after Tower.com has received my money order), by my request due to lack of merchandise shipment. Than, I was informed by Tower.com that the refund would take 7 business days. However, 7 business days later I was informed that it would take 7 more business days because it was a money order refund.
But, before yesterday (27/Nov/07), I have just received pattern answers from Tower.com informing that the refund check sending would be informed as soon as accounting department could process it! So, Today (29/Nov/07), that means 4 weeks after the order cancellation, I have not received a refund check from this company and I have not a commitment date to have it done yet.
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