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1 New York, NY, United States

Recently I visited the ToryBurch store in the garden state plaza. I experienced was the worst customer service ever. I feel like none of the employees take their job seriously. Most of them were just sitting there and doing nothing. I saw one employee taking selfies of herself! I wanted to buy a dress, but no one helped me. Instead of a welcoming greeting I received a more unpleasant vibe from one of the employees. When I asked something the replied rudely, but there was another woman in the store and they offered her a bottle of water and spoke to her kindly with compliments! The customer service here was horrible and unpleasant.

Jan 13, 2016

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