Tory Burch — poor customer service
I have ordered a dress online and received the wrong size. Contacted company by email; received reply after approx 1 week with instructions for me to email them when I had dropped of package to UPS so my credit can be expedited.I followed instructions and responded to them within the same date with the tracking number. after calling them again 5 days later, there was no follow through with what I had been told regarding the expedited credit process. Not only that but they also did not refund shipping charges.
I would not recommend ordering anything from this dishonest business.
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