Ton-Top Store — wireless mini mushroom bluetooth speaker
I was told to send my video here instead of through disputes. I made a purchase through AliExpress mobile. Recieved a broken product from the seller. Contacted them and they said send the video proof to a weird email [protected]@qq.com.
I sent the video and notified I had sent. They did not reply.
Days later they then said to send to complaint portal. I don't know why... so provided below is video proof of product and snapshots of the conversation. Hope to receive a response soon. Thank you.
Seller: Ton-Top Store
Product Name: kebidu Portable Wireless Bluetooth Speaker Mini Mushroom Waterproof Stereo Speaker Music Player for Xiaomi iPhone for Android
Order #: [protected]