Todo Es Custom Slipcovers / Have not received slipcovers in four months
I ordered my slipcovers from this company on November of 2009, thinking that I would get them by mid December or, at the very latest, before the New Year. When the holidays came and went, I contacted the store. That's when I found out that they were in the process of moving the business out of the country. Not even out of state but, out of the country, to be more "competitive" and "offer better prices to their customers." At least that's what the e-mail that I received said. They never returned my phone call. Mind you that I think they knew of their impending move and potential delay and did not inform me at the time of order and, I'm assuming that they did not inform other customers either. On that e-mail that I received at the beginning of the year, I was informed that due to their relocation and backlog of orders, I was going to received my slipcovers in mid-February. It is now March 8, 2010 and I have not received them. All my attempts at contacting the company have been futile. When I send them e-mails all I get is a computer generated response, saying that customer service will contact me in a few days. Weeks passed and they never do. I hava also left messages and, nothing. At this point, I have resigned myself to not receive my slipcovers or my money back. If you don't want to go through the same thing, DON'T DO BUSINESS WITH THIS COMPANY. You will regret it. I certainly have.