CB Home Decor and Furnishing Bryant Heating & Cooling

The good, the bad, and the ugly - discover what customers are saying about Bryant Heating & Cooling

Welcome to our customer reviews and complaints page for Bryant Heating & Cooling. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Bryant Heating & Cooling.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Bryant Heating & Cooling's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Bryant Heating & Cooling, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Bryant Heating & Cooling. Your feedback is an important part of our community and will help others make informed decisions.

11:28 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

arrived in 2020 with a dent, dealer came back out and replaced top but the unit was still making loud noise I was complaining about cutting on and off, like it was struggling. In the winter the pump cuts on even in freezing temps so not sure on that? I had another bryant dealer come out instead of the one for a couple of calls not addressing my issue and...

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3:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bryant Heating & Cooling Six year old bryant = worst purchase ever!!!

In the six years of ownership we have had five major service calls.

Ongoing problem? - Furnace will only stay on for a short while, cuts out, cools down, restarts.

12-31 20. Cleaned unit, could not find problem
01-24-21 Came out again. Found problem with "cycling unit"
01-25-21. Came out again, replaced ID motor, assembly, pressure switch, and circuit board
09-18-21. Came out again. Cycling limit off, gas pressure too high
09*21-21. Came out again, main temp limit was open. Repaired main temp limit

01-04-22 Called - unit not working AGAIN


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5:21 pm EDT

Bryant Heating & Cooling My complaint is about the contractor didn't clean up after himself?

My complaint is about why the very nice professional contractor didn't clean up after himself. My furnace is in the attic, but accessible using a stepladder. He took care of the repairs. What had to be moved in hallway to reach the attic, he left in the hallway? He didn't replace my filter, but removed it and left it in the hallway. I am disabled and in a wheelchair and use a walker to help myself. But I have a caregiver who saw the mess and complained, wanting to know why he left such a mess. I thought I'd let you know so management will reinforce the rule to clean up after yourself and get an excellent review. Well, stuff has been picked up and life goes on. Thank you for your good service, Zach from Richmond, KY.

Sarah Lewis
Tuesday, 8-24-21

Desired outcome: Make sure all contractors clean up after themselves especially when serving someone who is disabled and not able clean up or has difficulty maneuvering around the blocked hallway.

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1:11 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Anybody thinking of buying this hunk of junk from Bryant should read the email chain below. I redacted email and phone information. Dear : Thank you for contacting Bryant. We cannot diagnose what may be causing the problem via the Internet. Your dealer is in the best position to assist you with your technical questions because they are trained to install...

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