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ThingsRemembered.com, Las Vegas, Meadows Mall / where's my refund?

1 Las Vegas, NV, United States Review updated:
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I purchased something and was told to pick it up the following day. That should have been the first thing she said when she helped me, and Icould have walked out then. i need a refund because I was unable to come back the next day. I called the store after four days and told them I have not received my refund, she said wait 7 days. Now it has been 7 days, after faxing my receipt she says she does'nt what happened, but you have to come back into the store to get a refund.

Kb
Sep 18, 2018
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  • Kb
      19th of Sep, 2018
    0 Votes

    I went back to the store again to get my refund. The same employee was there, and she repeatedly told me it was my bank. She called someone on the phone to help her with the refund. I waited approximately 20 minutes while the person took her step by step over the phone. When she was done she hands me the receipt and says " here you go". And this employee was training a new employee, and my refund still is not in my account.

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