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The-online.com / Unauthorized charge

1 N.Hayden RdScottsdale, AZ, United States Review updated:
Contact information:
Phone: 480 624 2500

I don't know why I got the payment receipt from paypal since I don't think that I had renewed any .com domain name with www.the-online.com Domain Names/Hosting Services

Merchant
The-Online.com
Domain Names/Hosting Services
billing@secureserver.net
[protected]

Subtotal $1.99 USD
Total $1.99 USD
Payment $1.99 USD
PayPal Balance $1.99 USD
Payment sent to billing@secureserver.net

Online, can you please refund my money. I've already cancelled the domain shoutmeloud.com

Re
Aug 17, 2015
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Comments

  • Ha
      17th of Aug, 2015
    0 Votes

    Hi owner of shoutmeloud.com,
    You can just email them at support@the-online.com along with your order # and they'll refund your $1.99 domain name renewal fee. I was also mistakenly charged by them for a .com domain when I cancelled it before renewal. I just asked for the refund and they refunded it to my paypal account. And as a courtesy they did give me coupon to register another domain for free. Though I've not used it yet.

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