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For over one month, I have been trying to reach to cancel my credit card purchase, at any of their phone nmbers (I have found 4 different ones) any of their websites (have found 3), any of their addresses shown on their literature (have found three) and at any of their business names (two different ones were listed on their billing to my credit card : "JobAgency [protected]" and "[protected] E-Job Las Vegas NV. Their order form states clearly in two places that the orders may be canceled within 60 days. I began trying to cancel four days after I placed the order on 1/27/11, and never got a callback, never even reached anyone ("our system is down", "Sorry for any delay" and "Having problems with our system", always a recorded message. My emails were never accepted or acknowledged, my calls to reach their customer service at the above number were never connected or acknowledged. After 2 emails from them in mid-Feb they stopped coming. leading me to believe that some of the message I had sent or left had been received and they would cancel/refund. But my new credit card statement billed me for the entire amount, which I immediately disputed with the credit card company (MC). By not answering their phones or emails, they avoided my cancellation calls. Their names keep changing, their webisites disappear, their phones are never answered, and their addresses may be fake. This is an absolute scam, I want a refund, and I'll keep trying to get them prosecuted.
The complaint has been investigated and resolved to the customer’s satisfaction.
Since I've been reading and it seems that we are all having the same trouble with the auction employment training institute. I decided to go to www.stopfraud.gov and file a valid complaint against them. The more of us who file a complaint here the better the chances that we as americans can stop one more company from taking money from those of us who need it or could put it towards something else that our household needs.
Once you go to the website www.stopfraud.gov, click on report financial fraud, from there click on the computer based fraud. Once you have submitted your complaint they will send you a verification email.
The more of us that do this, the chances are better for the next person that they will not be scammed!
The Auction Employment Training Institute has been shut down, most likely for good. They were utilizing a company named Wholesale Match for their merchandise. Wholesale Match has been issued an injunction by the Federal Trade Commission and has been "temporarily" shut down. I'm sure this is what has put a monkey wrench into The Auction Employment's Virtual Warehouse.
The following links are to the FTC website concerning the injunctions.
http://www.ftc.gov/os/caselist/1023218/110302ivycmpt.pdf
http://www.ftc.gov/opa/2011/03/emptypromises.shtm
I don't know how that helps those us who paid the Auction Employment people though.
I do have the mailing address for them and the Better Business Bureau does have a file on them but their rating is already an F. Maybe we can send letters to the PO Box AND the FTC.
The Auction Employment Training Institute aka
Home Employment Agency
2764 N. Green Valley Pkwy. #394
Henderson, NV 89014
Business Contact and Profile
Name: Home Employment Agency
Phone: [protected]
Address: 2764 N. Green Valley Pkwy. #394
Henderson, NV 89014
Principal: Nena Abdullah, Owner/Manager
Customer Contact: Nena Abdullah, Owner/Manager - [protected]
File Open Date: August 2010
Type of Business: Work-At-Home Companies
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: The Auction Employment Training Institute
Internet Job Locator
Replace Your Day Job
Job Auctions
Hi
My name is Diane and I have been doing the auction training .
I got down to the last 2 test you have to do before you can start and bingo I couldn't get on the site anymore keeps telling me no nodes for this site .
I have tried calling them and get a busy signal .
I am so upset with this i really upset with this. I have not worked in 4 months and was hoping this would help .
I can't get back my money the trail time is over . there should be something we can do about this it not right at all
I, too, have had the same issues with these people at the same site. A friend of mine introduced me to the site and he has gotten nowhere with them as well. The phones are always busy. The online support chat says, "You just missed us." The many emails I sent them go unanswered. Definitely a scam. I don't even know what else to do.