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TGW / Appalling Customer Service

1 United Arab Emirates

The 'customer service' from this company when trying to order over the telephone is disgraceful. I would have preferred to order online rather than ring an international number but the website does not work. The 'advisor' refused to give me any information about when this might be fixed and was so rude I hung up the phone and ended up not ordering. Apparently there is 'no complaints department'. If she hates her job and customers (who pay her wages!) that much she should leave and get another job.

They need to train their staff in customer service as it is non-existent. Don't bother using this company, find another one that is respectful towards customers.

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