SUBMIT A COMPLAINT

Teechip / design and sell t. shirts

United States
Contact information:

Hello,
An offer to by a Hood was offered in muy Facebook page. I followed the link to order the product and got charged to my visa and received order confirmation and estimated date of shipment:

Order confirmation
Order ID: [protected]
Thank you for ordering with TeeChip! We've received your order and it'll be sent to production once the campaign ends. Your expected ship date is below:
Campaign ends on:
Tuesday, January 3
Estimated ship date:
Tuesday, January 10
Order details
Order ID: [protected]

Order date: Friday, December 30
Campaign URL: 69awju17
Payment type: Credit Card
Ship to: Felipa Castro Peralta
San Silvestre 73. Col. San Francisco .
Queretaro, Queretaro 76230
Mexico

BUT THE PRODUCT NEVER ARRIVED:
i contacted the website and sent a mail to which I fot the next reply:

"Thank you for choosing TeeChip! Happy to help with your order [protected].

Sorry to hear that there were problems with your order! To investigate what may have happened with your order and get this matter resolved, please file a claim by visiting teechip.com/file_claim. All claims are investigated and may be eligible for a reprint.

If you have any other questions, please do not hesitate to contact us.

Regards,
TeeChip Customer Service

IN OTHER WORDS, told me to FILE A COLMPLAINT AND SEE WHAT HAPPENS.
WANT A REFUND OR THE PRODUCT SHIPED TO ME.

COMPANY CONTAT INFO ON THE WEBPAGE:

Contact

We're open Monday through Friday from 9 AM to 5:30 PM EST.

General Support

Order inquiries, compliments, general customer questions

Call us at [protected] during business hours or send us an email.

Seller Support

Inquires related to selling merchandise on TeeChip

Contact us at [protected]@teechip.com or call us at [protected].

Fe
Jan 31, 2017

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