Sudha Travels Inc. / Customer service sucks big time
I had an experience of a sudha representative (a lady) saying 'get lost' to me over the phone when I asked her to email me the itinerary.
When I asked the agent to email me the itinerary, the agent started giving me a lecture regarding people shopping around and that she didn't want to waste time if I am planning to do so.
I told her that you are being rude and if you do not want to email me the itinerary you can say that to me. She got pissed when I told her that and she said 'get lost' to be. I gave a good reply to her and hung up.
I found the whole incident amusing since the agent was behaving as if she has a monopoly over all the airline tickets being booked from US.
After the incident, I wanted to email a complaint and was searching in google for sudha travels contact info. I could see lots of complaints posted online by different people saying that the agent is very rude. I should have checked about sudha travels before calling 'the idiot' there.
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