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The good, the bad, and the ugly - discover what customers are saying about Stadri Emblems

Welcome to our customer reviews and complaints page for Stadri Emblems. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Stadri Emblems.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Stadri Emblems's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Stadri Emblems, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Stadri Emblems. Your feedback is an important part of our community and will help others make informed decisions.

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6:27 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Do not do business with these people. Worst customer service ever! Every time I call they get worse and worse. I dread calling because I always hang-up furious. When I placed an order they said they would do everything to get it out as quickly as possible. A few days later they sent an email with a picture of my product that was incorrect. I called, several...

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9:26 am EDT
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Stadri Emblems Don't do business with them

I received the patches and they looked absolutely terrible. I contacted Stadri and they informed me that they could not refund my money. The patches look absolutely nothing like the sample. I have contacted them numerous times, and I still have not received a resolution to this problem. Hopefully my credit card will be able to help me out. In addition it is impossible to get a manager on the phone, and half the time nobody answers the phone. I would warn anyone from working with Stadri. Their customer service in the beginning is good, but once they get your money they are very unhelpful.

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Gerald Johnson III
, US
Sep 01, 2020 11:25 am EDT

Terrible company. Terrible customer service. Once they get your money, they are done with you. My guess is they don’t have time for small orders and treat you accordingly. Also, comparatively their art department leaves something to be desired. I found another middleman in the US who is cheaper, focuses, on customer service and actually works with you to get your project done. Stadri is over-priced and not a good place if it is your first pin or you are making small batch pins. They have a price guarantee and if you are hell-bent on using Stadri, I would recommend getting a couple other quotes because they most certainly will be cheaper and Stadri will match those prices. I wish I did this because I over-payed for a sub-par experience. My 100 pin a month business is going somewhere else.

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DavePB
, US
Jun 03, 2015 1:19 pm EDT

Agreed! They managed to stay in touch for the first order. But much to my regret, I placed a second(different) order before receiving the first. The second order was the wrong color and wrong quantity. Empty handed after 3 weeks. I received no response when I sent an email with photos explaining the problem. The sales rep was never available on the phone for the next 4 phone calls. Another agent managed to redo the order, but I got the wrong quantity again! Overall, the patches with heat seal backing are of poor quality compared to the first vendor I used. I am running back to them after this night mare. I'm just a good honest person trying to run my hat company which uses patches on the hats and the amount of time and frustration I get from this company is upsetting. Dave. June 2015.

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B. Daniel
, US
Nov 30, 2009 4:58 pm EST

I disagree with this post. In my experience with Stadri, they have always been very professional and are willing to go to great lengths to ensure I always get the design I want. The fact that they basically don't charge for all of the graphic design work they do is amazing! I will continue to use them for my patches.

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