AMR reviews and complaints
Cost of an ambulance ride
I have no issues with the ambulance service with AMR. It bothers me that the cost of an ambulance ride's base rate is $2,860.98 and mileage cost for literally a 2-minute ride from Highland Hospital to Strong Memorial Hospital. My daughter needed to be treated at Golisano, so they transported her there. I believe the base rate for ambulance rides should be...
Read full complaintTransportation not ordered or authorized by us from July 2023 to February 2024
My husband was in three different hospitals and three different physical rehab centers. Every time he needed to be moved, we were assured that the cost was covered by Kaiser. The hospital or rehab would order transportation by AMR and we would end up being billed by you. The doctors ordering the transport and the doctors receiving him both denied responsibility for the charges. My husband died in Hospice [protected] after being transported there by AMR. We keep getting bill after bill after bill. My income is $570 a month from Social Security. My husband's Social Security has stopped and I was told there are no more payments to us. The bills just keep coming. Today is another bill for $400. I cannot pay this and still have a $200 bill we owe you. The bills should be paid by whomever ordered you to move my husband and who assured me there would be no charge to us.
Country of complaint: United States
Claimed loss: We should not owe anything for transportation we did not authorize and which was said to be at no charge to us.
Desired outcome: Bills to us should be paid by whomever ordered the transportation for my husband, Michael Fitzgerald Kelleher.His widow, Joanna Kelleher11641 Laurel Lane, Parker, CO 80138
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Unprofessional first responders.
My name is Sandra Glessner, my mother has heart disease, kidney disease and type 2 diabetes, and about an hour ago she was taken by one of your ambulances to the hospital (I don't even know which hospital, because when we requested they take her to legacy, they said "No") so now I'll have to call around to find out. From the moment they entered our...
Read full complaintFake sirens
I feel some of the runs are fake and unneeded. The loud sirens are annoying and disruptive. I have kept a log of runs on a daily basis, and if reviewed at least will reveal the name of individual(s) on call during that time. Thank you.
Country of complaint: United States
Desired outcome: Just to be talked to and made aware that people are aware of this.
discrimination at amr
I was fired in 2006? For being white! No joke! I was told flat out not 1 since white girl has lasted in billing- so, why put me there?
I applied for the EMT class and was just turned away! Bc my boyfriend is a paramedic there! Or bc I'm over educated and white! This place is [censored] and they discriminate! Sorry I already have a nursing background and am over qualified! Try hiring people who actually care instead of trash & you might have people last! I hope my boyfriend quits this [censored]hole
Country of complaint: United States
Not 1 single white girl.
Your all services
You are upgrading to 4G which is amazing however the connection and cellular are very bad we can't wait more at least make it same level before until your upgrades fully completed, today I tried to call you 2 times in your number 5555 you charged me 1.5EGP twice for disconnected number not even answered now I want you to return this money send an apology and give us number to talk to help desk or what ever you call it
Country of complaint: Egypt
Address: Tanta, Al Gharbiyah
10/5 - At Urgent Care, i got lightheaded giving blood, and the Dr. for some reason ordered me a transport to ER (literally across the parking lot). AMR came i refused service but they took me anyways (my wife was there and i could of just gone with her). They drove me to the other side of the parking lot - literally
