I do apologize for any misunderstanding, unfortunately Spokeo does not offer any free trials for our People Search service. I was successful in locating your Spokeo account with the information you provided. Our records show multiple charges for multiple subscriptions to Spokeo Services. Spokeo Single Record - $1.95, Spokeo Address Search - $14.85, Spokeo Name Search - $5.85, Single Court Record - $49.95, Spokeo Email Search - $5.85, Spokeo Court Record 3-Month Subscription - $8.85. Each service to which you subscribed requires acceptance of the terms and conditions which clearly states the price of each subscription before the purchase process can be completed.
The additional charges you see are for the Spokeo Address Search, Name Search, Single Court Record, Email Search, and Court Record subscription features totaling $87.30. The Spokeo Friends feature aggregates data from multiple social media products allowing users to view their friends’ latest updates, posts, pictures, and more in one convenient place. This is the only feature offered during the Spokeo People Search purchase process as a promotion for a 30-day free trial of the Friends service.
If this free trial is not disabled before the end of the trial period, the subscription automatically renews. We try to make this renewal process clear on the Spokeo Friends purchase page by including it in the disclaimer which must be agreed to before the purchase can be processed. This information is also included in the confirmation receipt sent immediately after payment. I do apologize again if this was unclear in any way.
As this feature is separate from your Spokeo People Search subscription, the service also needs to be disabled separately. Per your request, I have canceled all of the subscriptions associated with your account and have issued refunds totaling $87.30. Please allow 5-7 business days for this refund to be reflected on your bank statement.
Please feel free to contact us directly should you have any further questions or concerns.
Phone: 1 (888) 906-0850