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Warranty scam
I have purchased a phone from this scam Chinese website www.spemall.com. I received my order in a timely manner and phone was actually ok (I thought so) but there was no warranty. I contacted customer service and told them that there was no warranty in the box and they said that's ok. Their rep said that they'll help me if anything happens with my phone. Two months later speakers stopped working and I contacted Spemall and they said that I need to ship the phone back + warranty! What a joke! I told them that I don't have a warranty and they claimed that without it they can't do anything! Total scam!
Phone was with the defective screen and stopped to work to early
I bought a phone from the company www.spemall.com 3 months ago. I got the order on time, but when I opened the box, I noticed that there small scratches on the screen. I decided that it was ok, but emailed the seller and told that it had scratches. The seller replied that he has sent me the phone in great condition and he has no responsibility over it. I was shocked with such response. And the phone stopped to work after 2 weeks.
Tablet PC
Really satisfied with my order for this CHUWI Vi7, because I want to experience new processor Intel SoFIA AtomX3 and the Android 5.1 OS, especially the price of this tablet is only $79.99, I think it's worth buying. It is my first tablet but it performed well. And 8GB is enough for me to store important documents... I will consider to buy one more for my father.
Is SPEmall legit?
SPEmall earns a trustworthiness rating of 27%
Assess your risks. Protect your personal information when dealing with SPEmall.
SPEmall protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to SPEmall has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to SPEmall. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- We found clear and detailed contact information for SPEmall. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
- SPEmall has claimed the domain name for spemall.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
- Spemall.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Spemall.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
They asked to pay more than the primary price was
Don’t buy from the website www.spemall.com. I bought phone from them, but after I paid, the seller asked to provide additional fees. I told him that I needed this or that, but they continued to push on me. Finally I paid for this scam, and haven’t received my order. Maybe someone can post reviews about their experience on this website.
Man i have bought three phones from them Oneplus one Oneplus two Oneplus 3 and everything went perfect they even assisted me in every step. Costumer care was great not pushing or anything. Your bad luck i guess
Overview of SPEmall complaint handling
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SPEmall contacts
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SPEmall phone numbers+86 755 2525 6924+86 755 2525 6924Click up if you have successfully reached SPEmall by calling +86 755 2525 6924 phone number 0 0 users reported that they have successfully reached SPEmall by calling +86 755 2525 6924 phone number Click down if you have UNsuccessfully reached SPEmall by calling +86 755 2525 6924 phone number 0 0 users reported that they have UNsuccessfully reached SPEmall by calling +86 755 2525 6924 phone number+86 755 6194 0134+86 755 6194 0134Click up if you have successfully reached SPEmall by calling +86 755 6194 0134 phone number 0 0 users reported that they have successfully reached SPEmall by calling +86 755 6194 0134 phone number Click down if you have UNsuccessfully reached SPEmall by calling +86 755 6194 0134 phone number 0 0 users reported that they have UNsuccessfully reached SPEmall by calling +86 755 6194 0134 phone number
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SPEmall emailsservice@spemall.com100%Confidence score: 100%Supportespanol@spemall.com84%Confidence score: 84%bell@spemall.com84%Confidence score: 84%latam@spemall.com84%Confidence score: 84%lisa@spemall.com83%Confidence score: 83%paypal@spemall.com79%Confidence score: 79%
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SPEmall address402-2, Yong chang Building, No.1 Ba yue yi Street, Buji, Long gang district, Shenzhen, China
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SPEmall social media
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