SOAPOSH reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about SOAPOSH
Welcome to our customer reviews and complaints page for SOAPOSH. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with SOAPOSH.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used SOAPOSH's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with SOAPOSH, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with SOAPOSH. Your feedback is an important part of our community and will help others make informed decisions.
Faulty goods
I ordered lip balm tubes (200) from them as my regular supplier was out of stock. They were more expensive, but I needed them. When they arrived, even though they were in plastic bags, there were little black specks inside some of them, so I had to sterilize the lot of them. I had orders for balms so made my product, sold most of them, only to hear that the...
Read full review of SOAPOSHmoney taken, but no goods received and no replies to emails
We ordered soaps to the value of £67.01 from this company on 19th Sept and money taken straight away from account. Web site states that orders are posted following day or within five days if they are busy. Eleven days later no order had arrived. Contacted Soaposh who said it had been delayed and would be sent the following day to arrive in two days time. Four days passed and no sign of delivery. When contacted, Soaposh emailed back to say that the order must be lost in post and they would send a replacement that day if they received confirmation of their email by five pm. We confirmed we were happy to accept a replacement and expected a delivery next day. We sent emails requesting confirmation that order had been sent, but received no replies. On the Sunday, we emailed to request a refund, and straight away received a reply stating that their courier service had not been able to deliver the original order to us and had left us a card to contact courier to re-arrange delivery and it was now having to be returned to them at their expense! This was not true, no delivery had been made. When asked for details about the courier service used, Soaposh did not respond. When asked why we hadn't received our replacement order they denied everything they had said in their email to us about getting a speedy replacement to us, despite us having made copies of the email! They offered a refund, but since then they have done nothing. They have stolen our money and ignored our emails.
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Hello all,
I am very very please with Soaposh.
I recently placed a large order with them, and only afterwards read this review- it upset me greatly because i thought i had fallen for an internet scam (my very first)!
However, My items arrived 2 days later in perfect condition. I recieved emails throught the packing and delivery process. I spoke to Carol as well and she was very kind and helpful throughout.
Best website in the UK for soap crafters!
Gail
You are a liar Suzannah Knights. Money was refunded and goods were sent. You were not in to receive so they ended up sitting in a depot for days. We had contact, emails will be posted here if needed.