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Smith Brothers Appliance Repair / Refigerator &Repair&

1 CA, United States

I am very disappointed with the level of service received by Smith Brothers. Our refrigerator failed last week, a repairman came over on 3-5-2010, replaced the capacitor and the relay switch which cost us $240.72. Five hours later, the refrigerator failed again. I called Smith Bros. on two more occasions asking to speak with the repairman and discuss a resolution. I was told that a call-out was made and that we should be receiving a call back and that there was nothing more that could be done. Nobody ever contacted us. We were forced to purchase a new refrigerator to keep all our food from spoiling (and to prevent the $45 a day cost for dry ice) and are out the $240.72 paid to Smith Bros. in addition to the cost of a new refrigerator.

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