SMCorp reviews and complaints
pressuring member sign up
i was looking for to get little extra money to supplement my income. so i looked at the smc website and signed up for it. got a call from rep the next day, it sounded to good, went ahead with it. the more i thought about it the more it sounded like a scam called them back friday to cancel the website. still getting emails from them it needs to stop
Read full review of SMCorp and 1 commentLack of service
When you become a member, certain services are provided. One of the key service is being able to work directly with a "coach" who would assist in getting your home business started. Unfortunately, the coaching staff are no help at all. They tend to be very agressive in trying to sell you a more expensive membership, they do not return phone calls or answer e-mails and in one case, outrite lie to your face. I tried filing a complaint with Mr. Mark Schwartz, CEO but was told that he is too busy to deal with mediocre problems like mine and that he was just as busy like the President of the United States. My, that was such an overwhelming comparison, I was really impressed, however, that did not rectify my problem. THE BOTTOM LINE IS IF YOU ARE PLANNING TO DO BUSINESS WITH SMC, BE PREPARED FOR A LOT OF AGGRAVATIONS, LONG WAITING TIME ON THE PHONE AND BE CLEAR ABOUT WHAT YOU COMMIT YOURSELF TO BECAUSE THEY HAVE A LOT OF EMPLOYEES WHO DO NOT GIVE A DARN ABOUT YOUR PROBLEM UP TO AND INCLUDING THE CEO OF SMC. BAD SERVICE SEEMS TO BE PART OF THEIR CORPORATE CULTURE. ACTOR TOM BOSLEY IS A SPOKESMAN FOR SMC AND I FEEL WE SHOULD BOYCOTT ANYTHING THAT TOM BOSLEY ENDORSES.
Bait & switch
Run away - Don't fall into this trap
They push you into getting your own website at a cost of 1000S plus the cost of the 'gift cards'. Without the gift cards no one can use your website. They charge monthly access fees whether you get the website or not.
They told me that the fall catalogs would be discounted in December. I called in December and was told there was NO discount - they were good for several months. Then in January the new catalogs came out (RED FLAG)
They told me that my monthly charge was $9.95 per month. I was charged $39.95. I called before Christmas to complain. They stated they needed me to listen to the taped call where I agreed to $39.95. They said I would hear from them within 48 hours. They just called back on January 24th (a MONTH or 48 hours later) RED FLAG
I made several calls and was continually told someone would call with the tape. I told them I was not wanting to stay with the company if I had to pay $39.95 a monthly. They kept telling me someone would call me back SOON. RED FLAGs
I also had an issue with a $74.95 charge that was made back in Nov '08 that they were not posting to my business ledger. I told their escalation manager Rick Miasa that the payment was made and he told me it wasn't. I sent him a copy of my check statement PROVING that I did make the payment. I repeated over and over again that I was not OK with the $39.95 and that if I had to pay that amount I did not want to be a part of this company. I was again put off and the next $39.95 hit my account anyway. Even though I said, 'I'm done. I do not want to be a part of this.' RED FLAGs
Rick finally agreed to refund the $74.95 but only AFTER I proved to him that I was charged that amount. HOWEVER, he would not refund the $39.95 I was still charged after I stated I wanted out. RED FLAGs
The $74.95 was to be refunded right away. 2 days later (Wednesday) called back and was told by Friday I would get the refund. On Friday NO REFUND - I called back and was told it would be 14 days and that they didn't have a Rick Miasa working for them. HUGE RED FLAGs
I called back to speak to someone - anyone else. I spoke with an other csr person who said she looked through my notes and said that YES they do have a Rick Miasa and the according to their refund department he still had my refund request on his desk. She stated she would get with him and get my situation resolved that day. She stated she would call me back within an hour. Guess What - NO Call.
This is only a very very small breakdown of all the calls I made trying to get this nightmare resolved. I still have not seen any refunds.
Run don't walk away from this scam. The products are great but the company and its staff are a scam.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hello, you all, parties to same abuse from SM CORP.
Please do e mail me at ccc_business@yahoo.com.
I am gathering all possible evidence, cases, to present to FTC
and have this Company out of business asap...It's crazy how easy it's for them to keep
using other people's money.
Let's join in gathering abuse info.
Regards
ccc_business@yahoo.com
agree but you said there products were great ---disagree i was with them as a member in 1998 and back then i joined them when they brought there membership fee down to $199.00. sold most of there products at flea markets did ok at first and maybe by 2001 the market was full of smc products . and had to sell them for much less to get rid of them. People at the flea markets told me that they could get the products at retail stores much cheeper. and that was very true.
smc wold have to sell there products on there white list to at least 50% less then what they do now and give me free shipping to for it to be worth it to me.
Awful company
I am legally blind and handicapped so I am home bound so I went to a website I saw on an informerciaol. A sales rep called me and I repeatedly told her I was on a fixed income and was home bound do to being handicapped.
She sold me on the idea that having a web based busness was perfect for me since I coild make money at home. I would have to buy a membership and pay a monthly hosting fee for my website. I repeatedly stated I could not afford to pay any more so there could not be any aditional fees. She signed me up and took my credit card info.
I was supposted to call my coath who was asigned to me when I recieved my membership kit. It took a couple of weeks for one to call me back. I was to discover my new website could not be accessed on the internet with out a gift card which I had to buy and give out to customers in advance so they could use the card to access and compleaate an order
I know how to advertise on the internet and drive prospects to my website. This month I recieved a little over four thousand visiters to my site but not one would wait for ame to process a gift card because there were many sites easer ti use. If my site could have accepted orders directly I would have made sales but could not do so under smc rules.
In order to obtain a website that can acually take internet order you must order a special site costing several thousand dollars. All of the programs smc want us to use require going out and finding them and preselling them on at a time. There is no way for me to make mony baised on this company and it desire to charge for every custmer first with gift cards then processing fee then buyin catalogs ect.
I believe I was decived and being discriminated agaist because when I complained I wased to change the web site to acomadate my handicap I was told I could cancle my membership and ouit the program. In other words told to get lost it was foolish to complain about being handicapped if it is too tough then just quit.
I dont quit and spent the last twenty years getting as well as possable when every on else gave up on me. I will go on with this mess because it is all I have. but don't try this company they just keep selling the program and dont care whom ends up loosing their shirts. There are more suckers born every day.
The complaint has been investigated and resolved to the customer’s satisfaction.
Hm...I was considering getting a website with SMC and a bit leery until now. I have a membership but I rarely put forth effort to sell but when I do the products sell. I did try the flea market angle and items flew off my tables. I'm thinking after reading the above that maybe I should stay within the flea market arena. The whole "gift card purchasing" for customers to buy on the website sounds crazy. I renew every year and make a little over my renewal fee but that's only because I don't seriously market. That will change this year. Thanks for the reviews about the SMC Website business...wont be doing that aspect. Good luck to all!
We have the same problem, we have lots of traffic, with the help of all the blogging sites that we use 3 to 4 hours daily, but have no sales since we started, wait we did have two sales only from my sister and thats only because she needed Christmas stuff and no time to shop. We started in November of 2010, we are called giftsgalorefrommurdocks.com ande we are from Canada, first time in this online selling with SMC, Ecomerce. what a mistake this was! we have $3500 to $4000 tide into this with nothing coming in from this site!
i joined smc in march of 2009 as a person with little to no internet marketing experience! i did not like the idea of my customers having to buy a gift card first before they could sho either, that kind of defeats the whole purpose of a GIFT CARD! So i went outside of smc and paid for $299.00 e-commerce website. The company that i paid to host and set up my fully functioning e-commece website really didnt help me at all. Yes they set u my website, but they convinced me to change the title of my website to a name that did not describe what my site was about. It was a mess! Listening to them, I was trying my hardest to sell home decorating items(which is what my site is about)under the title Terrell's Deals! Omg! little did i know at the time, that was so backwards! but i didn't know any better. I wasnt getting any sales let alone any visitors! It really sucked for me! Well, I canceled my payments with the e-commerce company and of course they canceled out my domain name(www.terrellsdeals.com). In December of 2010, i received a postcard invitatin in the mail from this company called Stores Online! They train people at a seminar on internet marketing! I signed up for their 8 hour seminar on internet marketing! I am so glad that i did because i walked out of there with sooo much more knowledge than i did before then. I wished i had taken that class in March of 2009 when i first joined SMC. They went over the basics of SEO, which i knew nothing about before i took the class and diffent avenues of marketing like ppc, article marketing, marketing via blogging, geo-targeting, marketing via social network sites, link building and so on! I think they were awsome. I sure did learn alot. I just launched my home decore website back up again on April 7th of this year! This time i designed it my self with the skills that i learned from the Stores Online seminar instead of paying someone$299 to do it. The title of my website is called Waye's Home Accessories Superstore! with the subdomain being (http://wayeshomeaccessories.weebly.com) I am getting visitors everyday but just haven't gotten any sales yet which is fustrating! My site is able to be found in google undle multiple key terms and i have even found my site at the top of some those search results, which means i used good search engine optimization with certain key words. But the only problem now is that i need help with getting that targeted traffic so that i can increase my conversion rates. Check out my site and if you have any pointers for me feel free to let me know! My email is terrellwaye@yahoo.com I wish you all the success with your smc bussiness also!
To the all Consumers being taken advantage by this Company, M Corp. :
Being on a mature age, let's says rather experienced on Companies abusing on the Internet, however, I trusted the old appeareance of Tom Bosley from Happy Days and I honestly thought that I was doing right by getting involved with this misleading Corporation.
My story is the same, the final results is that SM Corp did take advantage of me and I ended up giving them over $ 100 plus closing my long term Bank account, plus home arguments based on this mistake of mine, by getting involved with this abusive Institution.
I have contacted the FTC and I have good evidence of the misrepresentations they do when you contact them for information on getting a membership;their lack of disclosure as to the Website contents ; the non disclosure at time of membership on the phone regarding an early termination. In other words I do have what is required to present this complain to FTC and be able to stop this Company from hurting more people on the web.
A class Action Claim sounds more than adecuate, considering all the complains I keep finding everywhere in the Internet.It's just appaling to keep seeing how many people keep been taken.
Please contact me at : ccc_business@yahoo.com
to get together and arise against this abuse from SM Corp.
perhaps it is time for a class action suit against this dishonest and deceitful company
Hi my name is Yoanna MCCORD, and I'm been riped off by smcorp of $135.05 this month and I want to be inscribed and want a refunds that has been taken outta my account off of credit card I November 3rd of 2010 .please feel free to contact me at katilynn06@gmail.com or call me at [protected] ASAP it's urgent and important!
im handicapped also wheelchair bound with poor speech they had me on the samw website fortunately i caught on to what was happening 2 months into it and cancelled the website I even went as far as reporting my card stolen to my bank so they couldnt get anymore money out of me. Personally I think we should get a class action lawsuit against them.
You should call your local legal aid and sue them.
Can't Cancel unwanted membership
I have been trying to cancel membership with SMCorp since the moment I felt I was talked into giving out my credit information and forced into becoming a member. I have called repetedly and when gotten a real person instead of a machine they have transfered me to a machine detailing instructions on how to cancel which were not aplicatable in my situation. When I recieved the packet in mail as said on the machine for canceling I returned the packet. It's been almost 2 weeks since I returned their packet, I still have not gotten my membership canceled or my money back as they claimed I would if I cancel within the 30 day trial.
Are you sure you are talking about the same company? It costs more than $2 to get the start up package!
I agree I payed $2 to get there kit like a year ago, they I forgot about it, moved on then I was looking for some work I can do at home and came across them, at first I thought it was actual job, but soon I realized that they where the same people that didn't give me the kit. They called me and I told them repeatly I didn't have money, and I finally gave them my bank info, to prove a point that I don't have money. Now after long wait, I finally got the package and no clear idea if I ever cancel my membership because they won't tell me.
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I am sure glad I have read everyones comments about smc..I was going to maybe look into getting on with them but heck no now..Ive already been scammed by one work at home business..I dont need another one..and for people that really need to work at home because It would be easier being single parents and all and for companies to take all of what little we do have pisses me off..I very much thank yall for posting yall comments for me..if anyone knows any REAL work at home business can they please let me know..blanchemayer@ymail.com...thank you Id really appreciate it...
I know exactly what you are talking about i have been on the phone trying to get a hold of them since 9 am this morning and it is now 11:13 am. I am trying to CANCEL my membership before they take the payment out and they will not answer me and i do not want to hang up for fear i will "LOSE" my place on the calling pick up if they are this busy then they definitely need more "reps" or stop (exscuse my language) ###ING with people's money we are not trying to get futher in debt but come out of it and scams like this need to be stopped. This should Illegal. We should Boy Cott the Whole Damn Company!
those are thieves, they took my money and i didn't make no money from that poorly built website with low quality products, as if it were not enough, they kept charging my credit card every month... can you believe that?... i know joining that company was one of the biggest mistakes I've made in my whole life. run run away from them, i was frustrated and had to change my credit cards so they can stop charging them and at the end, my membership was cancelled... this company needs to be sued. they are thieves. someone has to do something ...