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SmartSavingsCenter.com / scam--unauthorized membership fee

1 FL, United States Review updated:
Contact information:
Phone: 1-800-511-6538

I bought a book online in December of 2008. In January 2009, I was charged $29.95 from smartsavingscenter.com. At that time I didn't pay attention to the charge in my credit card statement. Then in February 2009, I was charged again $29.95 from the same website. What I found after calling their [protected] number was that I somehow became a member of the smartsavingscenter.com. When I did online shopping, I never signed up for the membership, nor did I see any fineprints regarding the membership!

So I cancelled the membership, and kindly enough the website even sent me an email confirming the membership cancellation. Then I happened to find numerous complaints about smartsavingscenter.com!!! In order to avoid being charged again, I cancelled my credit card from which smartsavingscenter.com withdraws money. Sure enough I received an email from the website saying that they couldn't get the money and asked for a valid credit card number.

Smartsavingscenter.com has never cancelled and will never cancel my membership. So here is my advice: you need to cancel your credit card that you had used for signing up the membership. Otherwise smartsavingscenter.com will get your money month after month after month!!!

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Comments

  • Ch
      3rd of Mar, 2009
    0 Votes

    I also fell victim to them... but after complaining enough and sending letters to the Florida Attorney General, I did receive a refund from them totaling $59.90. If you your self would like to raise a little cane (I highly suggest it) you can call THEIR OFFICE DIRECTLY not the one in a 3rd world country. All of their information I will list below. Good luck and tell them I said hi ;-)

    Skip Middleton is the Executive Vice President at Xacti Group which is their parent company. Xacti can be contacted at:

    (516) 989-7400
    999 W. Yamato Rd
    Suite 100
    Boca Raton, FL 33481

    When I called the 1st time I spoke with Lesley at extension 435, then with someone names Auntrey, and finally with Andrew.

    I hope this helps!!!

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