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Rug Doctor Complaints Page 2 of 2
can't get it fixed
I purchased a rug doctor about a year ago. It has done it's job for that year and now all of the sudden it quit working so I tried to call the 1-800- rug-doctor number, but they kept transfering my call or telling me call back and press 4 then I did and I ended up being on the phone for 50 minutes. Here I am out of 800 dollars and have a machine that is taking up space. They want to sell their product but they offer no maitenance so if you plan on purchaseing one only do so if you are a handy man.
The complaint has been investigated and resolved to the customer’s satisfaction.
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