Roku / free trial cancellation / cannot get access to my roku account

Ocean Springs, MS, United States

I could not cancel the free trial subscription cause I could not access my roku acct.

When I asked to change my password - roku sent the link to my emaik account,... Obviously I am registered.

After submitting new password,... Could not log in and was messaged that the email or password were invalid.

This has gone on for days.

You cannot get a link to lodge a complaint with a human being.

The only thing that does work is my bank account in which roku has no problem communicating with.

Jun 23, 2017

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