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RiverStreams.co.uk / Awful experience

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I recently purchased a copy of Paint Shop Pro X2 on line from riverstreams.co.uk. However when the disc came I had a great deal of trouble installing it into my computer. As a result I contacted Coral for some help. When I gave them the product ID number they informed me that this was an OEM version that was only to be given with a product and that it had no support. They also told me that it is against the law to sell this disc in the UK and informed me that riverstreams are in breach of contract. They also told me that I should get onto the company and ask for a refund.

I did this but the Riverstreams company have refused to refund the money, even though I have now to buy a legal version from Coral. So what looked like a good idea has now turned into an expensive mistake. Trading Standards have told me that the product is not of merchantable quality as I have no way to get it working Due to there being no support for this disc and have advised me to pursue it in small claims court.

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