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Resveratrol / no safety seal on sample bottle

1 FL, United States Review updated:

customer service, i accepted the chance for a resveratrol sample from the Barbra Walter's 60 minute special, and i would truly like to try the product, i recieved it yesterday in the mail and today when i opened it, unfortunately there was no safety seal under the cap, and i am heeding the warning on the bottle to not use if seal is broken or missing. i am 71 years young and i would love to shave some of those years off as the product claims, but you see my problem with a broken seal, i will not get the chance to even try. i will not even take an asprin if the seal is broke or missing, let alone a dietery product. can you possibly rectify this problem for me ? thank you, Mr Lowell L Spencer 609 S 9th Ave Yuma, AZ 85364 email:

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  • Mi
      26th of May, 2009
    0 Votes

    Any company worth it's salt will replace a bottle for free if it has a broken seal. just call them up and let them know.

  • Te
      7th of Jun, 2009
    0 Votes

    It would be alarming to find no safty seal, however if you read thier terms and conditions you will be shocked. there is a statment in there that says you will be charge 20% for a restocking fee. does this mean when a consumer uses part of the product and sends the rest back, the leftovers are used to fill other bottles. if that the case, this means we are receiving product that could have already been touched by other people. we have no clue if it has been touch by people who have hep c, hiv, ext. i'm not being judgemental toward anyone with illnesses. i'm just saying would we buy that product if we knew this was the case? we have the right to know. i'm afraid even the bottles that have seals are returned product that has been restocked in new bottles and resealed. why else would they charge a restocking fee?

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