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Reliance Money / unfair trade practice

1 India Review updated:

RELIANCE MONEY IS SIMPLAY CHAETING TO CUSTOMER .THEY ARE CLAMING THEY ARE CHEAPST BROKERAGE CO BUT THE TRUTH IS THEY ARE CHAETING TO CUSTOMER & MAKING AS FOOL

I OPEN RELIANCE MONEY ACCOUNTS IN THE MONTH OF SEP 2007 WITH RS 500 BROKERAGE & RS 750 AS A ACCOUNT OPENING CHARGES

THEY OFFER 25% DISCOUNT ON BROKERAGE (500-25% ) BECAUSE OF HOLDING RELIANCE COMMUNUCATION IN SHAREKHAN ACCOUNTS

I PAID RS 1125 BY CHAQUE WITH FOLLOWING TERM & CONDITION

1) RS [protected]%) BROKERAGE FOR ONE YEAR WITH A TURNOVER OF RS 5, 00, 000 IN A ONE YEAR
2)RS 12 ADDITIONAL BROKERAGE INCLUDING SERVICE TAX ON PURCHASE & RS 12 ON SALE OF SHARE
3)RS 50 AS A AMC FOR MAINTAIN STOCKS

BUT ON 18/02/2008 RS 450 IS DEBITED AS A LIMIT CARD USES CHARGES

ON 1/3/2008 RS 450 IS DEBITED AS LIMIT CARD USES CHARGES

THIS CHAGES ARE DEBITED WITHIN 15 DAYS OF INTERVAL .THIS IS DEBITED IN MT ACCOUNTS

THIS NAME (LIMIT CARD ) & CHARGES ARE NEW FOR ME .I SHOCKED AFTER CHECKING MY ACCOUNTS IN STATEMENT WHICH IS SEND BY RELIANCE MONEY

I ALSO CALLED CUSTOMER CARE 3 TO 4 TIMES .AFTER WAITING LONG HOURS ON PHONE .THE CUSTOMER CARE PEOPLE NOT REPLAY FOR THIS CHAGES .THEY INFORM ME THEIR SYSTEM IS NOT WORKING

THIS NUMER OF CUSTOMER CARE IS ALSO NOT A TOLL FREE NO.I ALSO WRITE MAIL .THE RETURN THEY SEND ME THEIR BROKERAGE STRUCTURE

THIS BROKERAGE STRUCTURE IS ALSO NEW FOR ME & THIS BROKERAGE STRUCTURE IS ALSO NOT UNDERSTABLE

ON WHAT BASIS THIS CHARGES DEBITED I CANNOT UNDERSTAND .I ALSO CALLED MY AGENT WHO OPENED MY ACCOUNT ME HARSHIT SHAH .THEY ANS TO ME HE IS OUT OF STATION .AFTER THEY COMEING THEY SOLVE THE MATTER

RELIANCE MONEY IS SIMPLY CHAET THE CUSTOMER & MAKING MONEY
BY THIS TYPE OF UNFAIR TRADE PRACTICE

THIS IS NOT HAPPEN IN MY CASE BUT HAPPEN MANY CASES AS PER THE AGENT .IF YOU LOOK THE WEBSITE OF MOUTHSOUGHT .COM .YOU CAN FIND MANY CASES

I AM VERY UPSET DUE TO THIS .I AM SALIRIED PERSON

PLAESE TAKE ACTION .THIS IS NOT A NORAMAL COUSE OF BUSINESS .THEY ARE DEBITED CUSTOMER ACCOUNT WITH A HIDDEN CHARGES


VALJI BHADRA
[protected]
[protected]

Va
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Comments

  • Ya
      1st of Jul, 2008
    0 Votes

    Dear Sir

    On your reliancemoney.com website there is no any customer care contact no. showing. how can we contact if any kind of problem we face during login.
    Reliance mobile is india no 1 telecom company but still there is no any toll free customer care provided to reliance money customers. its very surprizing

    Thank god if you take this matter seriously.

    Regards/yashpal

  • Pa
      9th of Feb, 2009
    0 Votes

    Actually Reliance customer support most possible is not for normal people. Superfine, infinitesimal, microscopic CS unit is for very very super natural people. Reliance make world record for it CS unit. I am using reliance GSM service. I agree that it is very very cheep. But still now I able to contact Reliance CS.

  • Te
      14th of Aug, 2009
    0 Votes

    I think we should all complain against reliance securities with SEBI. I have done so and would request all reliance money customers to lodge a complaint. It can be done online at http://investor.sebi.gov.in/ under greviences section. Please do so

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