Red Roof Inn Fresno CA / hotel stay
I arrived at the Red Roof Inn in Fresno, Ca and could not believe the conditions of the grounds . It was trash and cigarette butts everywhere. The wallpaper was peeling off, the bathroom looked old . I took a shower with my flip flops on !!! The pics on there site does not reflect how it truly looks are the up keep of the property. When I checked in the receptionist never told me about breakfast but a white male Caucasian checking in before she mentioned it to him... I would not have eaten it anyway seeing how the office lobby looked...the room was not cleaned daily !!! Wow !!! I had to ask them to clean my room. The housekeeper stated they don't normally clean the rooms daily !!! This is unbelievable !!! I never stayed anywhere where they don't clean the room daily... The staff is totally un professional !!they should a episode of this hotel so they can see how poor its run if they care at all... It should be shut down if they don't remodel it !!! Also every time I left out of the room, I had to have my key rekeyed to get in. Reallly !!! I complained to the manager and she said sorry and gave me a coupon for 15% off my next stay ... Who in the world would make the same mistake twice !!! She should discounted my bill ... She didn't really care...
More Red Roof Inn Fresno CA Complaints & Reviews
- Red Roof Inn - overcharged and will not refund! 
- Red Roof Inn - terrible customer service, unclean room 
- Red Roof Inn - awful experience 
- Red Roof Inn - overcharged
- Red Roof Inn - very rude people 
- Red Roof Inns - horrible room
- Red Roof Inns - management team
- Red Roof Inn - accommodation red roof inn
- Red Roof Inns - nd nothing has been done about the bedbugs we reported a month ago. so who will be held responsible for bev giving away our points and free nights.
- Red Roof Inns - service and room quality