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The good, the bad, and the ugly - discover what customers are saying about Quidco

Welcome to our customer reviews and complaints page for Quidco. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Quidco.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Quidco's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Quidco, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Quidco. Your feedback is an important part of our community and will help others make informed decisions.

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5:32 am EDT
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Quidco Plusnet cashback not paid / mis-selling

Quidco are registered as Maple Syrup Media Limited, Quidco.com, The Gateway, Broad Street, Sheffield S2 5TF

Quidco offered £70 cashback in early January 2013 to potential customers of Plusnet's unlimited broadband and phone service. Customers who signed up may have received the standard £38 cashback and when queried with Plusnet were told that the £38 cashback was correct and no £70 cashback was on offer via Quidco at that time. This seems like mis-selling when an agent offers a particular deal only to be told once the customer is locked in to a fixed term contract containing exit penalties that the deal never existed.

So, how do Quidco make money? Quidco say they operate through a marketing intermediary. If Quidco gets paid for the number of customers referred and the intermediary also gets paid by Plusnet for numbers of customers referred then by offering a large inducement but not paying this out to the individual customers it would account for the numbers of complaints of the larger payouts (not just Plusnet, Sky, Vodafone etc) not being received wouldn't it? It's time for Quidco and other cashback merchants to disclose exactly how these deals are structured or face a mis-selling scandal.

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Dn55Dn
Solihull, GB
Jun 12, 2014 2:57 pm EDT

Quidco cannot do anything when marr
iott decline cashback.

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6:47 pm EST
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Quidco No Cashback received

I decided to to get cashback via Quidco website. I had received cashback from quidco before but for smaller transactions. I bought a Sky package on 28 July 2012. The cashback appeared on my "activity": £110, but I did not received cashback and after a reasonable period of time, I decided to raise a claim but still I have not heard from them. The only way to contact them is by filling the "quidcare" form, which I have done, without success.
It is a shame that they hold cashback for genuine customers like me and I will take the matters further as they should not be allowed to deceive customers by advertising something when they do not have intention to pay.

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JonNutt
Rugby, GB
Mar 21, 2013 5:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Quidco are registered as Maple Syrup Media Limited, Quidco.com, The Gateway, Broad Street, Sheffield S2 5TF

Quidco offered £70 cashback in early January 2013 to potential customers of Plusnet's unlimited broadband and phone service. Customers who signed up may have received the standard £38 cashback and when queried with Plusnet were told that the £38 cashback was correct and no £70 cashback was on offer via Quidco at that time. This seems like mis-selling when an agent offers a particular deal only to be told once the customer is locked in to a fixed term contract containing exit penalties that the deal never existed.

So, how do Quidco make money? Quidco say they operate through a marketing intermediary. If Quidco gets paid for the number of customers referred and the intermediary also gets paid by Plusnet for numbers of customers referred then by offering a large inducement but not paying this out to the individual customers it would account for the numbers of complaints of the larger payouts not being received wouldn't it? It's time for Quidco and other cashback merchants to disclose exactly how these deals are structured or face a mis-selling scandal.

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3:21 am EDT
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Quidco Quidco cashback

I purchased a new Vodafone contract for a cashback via Quidco.

I see my cashback being denied, when I try to open a case with quidco, there is on response now for more than 20 days. I am trying to find their email /phone number to chat about this, but not able to find it.

Just for this cashback I had to change numbers and went through lot of pain. Can someone help on this from quidco.

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Update by Mani1
Aug 03, 2012 5:10 am EDT

I got the quidco customerservices number and they have raised the claim with vodafone.
They were helpful on the call. So, I don;t feel this to be a complaint at the moment.

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been using this company to purchase products online and this company provides cash back if purchase the products online via them. So long as your cash back amount is small they are ok but when the cash back amount is relatively big say > 30 GBP they track your cash back and then deny the same after couple of months. They started doing that very...

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